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cashiers
Pre-Shift Preparation
Arrive on time and check in with the supervisor.
Ensure your workspace is clean and organized.
Verify the cash drawer is balanced and has sufficient change.
Log into the point-of-sale (POS) system.
Review any promotions or discounts for the day.
Customer Interaction
Greet customers with a friendly smile and acknowledge their presence.
Ask if they found everything they needed.
Scan items accurately and efficiently.
Inform customers of the total amount due.
Offer assistance with payment options if needed.
Payment Processing
Accept cash, credit/debit cards, or mobile payments.
Ensure proper handling of cash and provide accurate change.
Process any coupons or discounts correctly.
Offer receipts and explain return policies if necessary.
Post-Transaction Duties
Thank the customer and invite them to return.
Organize and tidy the checkout area after each customer.
Monitor the line and call for additional assistance if needed.
Update the cash drawer with any necessary changes or notes.
End-of-Shift Procedures
Count and balance the cash drawer accurately.
Report any discrepancies to the supervisor.
Log out of the POS system and complete necessary paperwork.
Clean and organize the checkout area for the next shift.
Communicate any important information or issues to the next cashier.
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