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Courier Competency Check

Personal Information

Full Name

Date of Birth

Contact Information

Address

Emergency Contact

Driving Credentials

Valid Driver's License

Driver's License Number

Class of License

Expiration Date

Any traffic violations or accidents within the past 3 years? (Yes/No)

Driving Experience

Years of driving experience

Experience in courier or delivery services

Familiarity with the local area and routes

Knowledge of traffic laws and regulations

Vehicle Requirements

Type of vehicle

Vehicle Registration

Vehicle Insurance

Vehicle Inspection Documents

Any modifications or additional equipment on the vehicle

Navigation and Technology Skills

Familiarity with GPS navigation systems

Ability to use mobile apps for tracking and communication

Knowledge of using electronic proof of delivery systems

Comfortable using handheld devices while driving

Customer Service Skills

Experience in providing excellent customer service

Ability to handle customer complaints or inquiries professionally

Effective communication skills

Problem-solving skills

Time Management

Punctuality in meeting delivery deadlines

Efficient route planning abilities

Ability to prioritize deliveries based on urgency

Experience in managing time-sensitive deliveries

Physical Fitness

Ability to lift and carry heavy packages (if applicable)

Overall physical fitness to handle physical demands of the job

Any physical limitations or health conditions that may affect job performance

Safety and Security

Knowledge of safe driving practices

Familiarity with defensive driving techniques

Awareness of security protocols for handling sensitive packages

Understanding of safety procedures in case of emergencies

References and Background Check

List of professional references

Authorization for background check

Additional Skills or Certifications (if applicable)

Hazmat certification

First Aid/CPR certification

Any other relevant certifications or skills

Acknowledgment and Signature

Signature of the courier

Date of completion

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