CCTV Maintenance
1. Daily Maintenance
- Use a soft microfiber cloth to wipe lenses.
- Check for spider webs, dust, or smudges.
- Ensure the lens covers are clear and unobstructed.
- Inspect housing for any physical damage.
- Check power indicators on each camera.
- Test video feed on the monitoring system.
- Confirm network connectivity for IP cameras.
- Replace any non-functional cameras immediately.
- Access the CCTV management software dashboard.
- Look for any red flags or alerts.
- Document any issues and notify technical support.
- Restart the software if errors persist.
- Select a specific time range for review.
- Look for unusual activities or disturbances.
- Note timestamps of any significant findings.
- Store relevant footage for further analysis if needed.
2. Weekly Maintenance
- Use a microfiber cloth and lens cleaner.
- Gently wipe the lens to remove dust and smudges.
- Inspect housing for dirt or obstructions.
- Ensure no moisture accumulates inside the housing.
- Power on each camera and check for video feed.
- Adjust camera angles to cover intended areas.
- Verify focus and zoom settings are appropriate.
- Document any misalignments or malfunctions.
- Access storage device settings through the system interface.
- Review available storage capacity and usage statistics.
- Run diagnostic tests on the storage devices.
- Replace or clean drives if necessary.
- Access the system logs through the software interface.
- Look for error messages or alerts.
- Identify any unauthorized access attempts.
- Document findings and address any issues immediately.
3. Monthly Maintenance
- Verify that all cameras are operational.
- Check the recording devices for functionality.
- Ensure all cameras are positioned correctly.
- Review recorded footage for quality and clarity.
- Document any issues or anomalies found.
- Check for available updates for each device.
- Download the latest firmware and software versions.
- Follow manufacturer instructions for the update process.
- Restart devices as required after updates.
- Confirm successful updates by checking version numbers.
- Examine cables for fraying or cuts.
- Check connectors for corrosion or looseness.
- Ensure that all cables are securely fastened.
- Look for signs of environmental damage.
- Replace any damaged cables immediately.
- Attempt to log in to the remote access portal.
- Check the video feed from each camera.
- Verify that alerts and notifications are functioning.
- Test access from multiple devices and networks.
- Document any issues with remote access.
4. Quarterly Maintenance
- Inspect all components for wear and tear.
- Verify firmware and software versions are up to date.
- Check user access permissions and settings.
- Ensure all cameras and recording devices are operational.
- Document any discrepancies or necessary changes.
- Analyze current camera angles and blind spots.
- Test the field of view for each camera.
- Adjust camera positions for improved visibility.
- Consider adding additional cameras if needed.
- Reassess lighting conditions for better performance.
- Schedule backups to occur automatically if possible.
- Ensure backups are stored in a secure location.
- Verify the integrity of backed-up files.
- Document the backup process and schedule.
- Notify relevant personnel of successful backups.
- Analyze logs for patterns of failures or issues.
- Prioritize recurring problems for immediate attention.
- Communicate findings with technical support staff.
- Implement preventive measures to avoid future issues.
- Update logs with actions taken and resolutions.
5. Annual Maintenance
- Contact a certified CCTV technician.
- Set a date for inspection that minimizes disruption.
- Ensure all cameras and recording devices are accessible.
- Prepare documentation of previous maintenance work.
- Review inspection report and recommendations.
- Identify equipment that requires replacement.
- Research suitable replacement options and vendors.
- Procure new equipment following company procurement policies.
- Schedule installation at a convenient time.
- Test new equipment for functionality post-installation.
- Review current security policies and requirements.
- Evaluate camera placement and coverage areas.
- Determine if additional cameras or features are needed.
- Consult security personnel for insights.
- Document findings and make recommendations for upgrades.
- Prepare training materials covering updates and features.
- Schedule training sessions with all relevant staff.
- Conduct hands-on demonstrations of new equipment.
- Encourage questions and provide clear answers.
- Collect feedback to improve future training sessions.
6. Documentation
- Record date, time, and technician details.
- Describe the maintenance performed.
- Note any issues encountered and resolutions.
- Include observations on system performance.
- Store logs in a secure, accessible location.
- List all CCTV devices with unique identifiers.
- Include details like model, serial number, and location.
- Note the date of purchase and warranty information.
- Regularly verify inventory against physical equipment.
- Use an electronic spreadsheet or inventory management tool.
- Record the date and nature of changes.
- Detail the configuration settings modified.
- Include reasons for changes and expected outcomes.
- Maintain version control for easy rollback.
- Store documentation in a centralized system.
- Compile a list of all relevant contacts.
- Include names, phone numbers, and email addresses.
- Categorize contacts by service type or equipment.
- Update regularly to ensure accuracy.
- Store in a secure but accessible location.
Use in Manifestly