Atendimento WhatsApp Business

Preparing for Atendimento WhatsApp Business

  • Verify your account by following the instructions provided by WhatsApp Business.
  • Provide all necessary information and documents to complete the verification process.
  • Go to your device's app store.
  • Search for 'WhatsApp Business'.
  • Download and install the app.
  • Open the WhatsApp Business app.
  • Tap on 'Settings'.
  • Select 'Business settings'.
  • Tap on 'Profile'.
  • Enter your business name, description, contact information, and upload your logo or profile picture.
  • Consider your business's operating hours and availability to respond to customers.
  • Decide the days and times when you will be available for customer support.
  • Go to 'Settings' in the WhatsApp Business app.
  • Select 'Business settings'.
  • Tap on 'Quick replies' or 'Automated messages'.
  • Enable the feature.
  • Create and customize your quick replies or automated messages.

Managing Contacts and Chats

Providing Efficient Customer Support

Resolving Issues and Escalations

Monitoring Performance and Analytics