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Change request submission

1. Preparation Phase

Identify the need for change.

Gather relevant information and documentation.

Assess the potential impact of the change.

Consult with stakeholders for initial feedback.

2. Documentation

Complete the Change Request Form.

Provide a clear description of the change.

Include the reason for the change.

Specify the expected benefits and outcomes.

Attach any supporting documents or evidence.

3. Review Process

Submit the Change Request to the appropriate authority.

Schedule a review meeting with stakeholders.

Address any concerns or questions raised during the review.

Revise the Change Request if necessary based on feedback.

4. Approval

Obtain formal approval from the Change Advisory Board (CAB) or designated approvers.

Document the approval decision and any conditions attached.

5. Implementation Planning

Develop an implementation plan outlining steps, resources, and timelines.

Identify potential risks and mitigation strategies.

Assign roles and responsibilities for the implementation.

6. Communication

Notify all affected parties about the upcoming change.

Provide details of the implementation schedule and any downtime expected.

Ensure clear channels for feedback during the implementation process.

7. Implementation

Execute the implementation plan according to the schedule.

Monitor the process for any issues or deviations.

Communicate progress to stakeholders as necessary.

8. Post-Implementation Review

Evaluate the change post-implementation against expected outcomes.

Gather feedback from users and stakeholders.

Document any lessons learned for future change requests.

9. Closure

Finalize all documentation related to the change.

Archive the Change Request and related materials.

Inform stakeholders of the change closure and outcomes.

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