Check everything in the hotel to make sure guest have a wonderful service

Front Desk

Guest Rooms

  • Inspect the floors, walls, and furniture for dust and dirt
  • Check the windows for cleanliness and proper functionality
  • Ensure all surfaces are wiped down and free of any stains or spills
  • Test the TV to ensure all channels are working properly
  • Check the AC unit for proper cooling and heating
  • Verify that all lights and switches are functioning correctly
  • Keep a supply of extra towels, pillows, and blankets in a designated storage area
  • Promptly deliver requested items to the guest's room
  • Ensure that all extra linens are clean and in good condition
  • Check the bathroom for an adequate supply of toiletries
  • Refill the coffee/tea station with fresh supplies
  • Ensure that all amenities are neatly organized and presented
  • Inspect the walls, floors, and furniture for any signs of damage
  • Report any maintenance issues to the appropriate department
  • Ensure that repairs are completed promptly
  • Test all devices, such as the TV, phone, and alarm clock
  • Check the mini-fridge and microwave for proper operation
  • Ensure that all outlets and charging stations are working
  • Inspect the bedding for any stains or tears
  • Change the sheets and pillowcases between guest stays
  • Ensure that all linens are freshly laundered and free of odors
  • Check the shower, sink, and toilet for cleanliness
  • Replace used towels with fresh ones
  • Ensure that the bathroom amenities are fully stocked
  • Inspect the room for any signs of pests, such as bugs or rodents
  • Report any pest sightings to pest control immediately
  • Take necessary steps to remove pests and prevent future infestations
  • Check the ventilation system for proper function
  • Open windows to allow fresh air to circulate
  • Use air fresheners or deodorizers as needed
  • Check all light fixtures and lamps for proper operation
  • Replace any burnt-out light bulbs
  • Ensure that the room is well-lit and inviting
  • Inspect all furniture for any missing or broken pieces
  • Report any damaged furniture to maintenance for repair
  • Ensure that all furniture is sturdy and in good condition
  • Check for any noise disturbances from neighboring rooms or outside
  • Install soundproofing materials if needed
  • Address any noise complaints promptly

Housekeeping

Food and Beverage

Security

Guest Services

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