Checklist for colleagues when a sales manager goes on holiday

1. Communication Plan

2. Sales Pipeline Management

  • Access the sales CRM system.
  • Filter deals by stage and status.
  • Analyze deal values and potential revenue.
  • Identify any deals at risk of falling through.
  • Make notes on each deal for context.
  • Review accounts with upcoming deadlines.
  • Check for any customer complaints or issues.
  • Evaluate accounts with significant revenue potential.
  • Prioritize based on client engagement and history.
  • Compile a list of accounts for follow-up.
  • Determine team members' strengths and workloads.
  • Match team members to specific accounts.
  • Clearly communicate follow-up tasks and deadlines.
  • Document assignments in a shared platform.
  • Ensure accountability by setting check-in dates.
  • Log into the sales tracking system.
  • Review notes and communications related to each deal.
  • Adjust deal status based on recent developments.
  • Ensure all changes are documented accurately.
  • Notify the team of any significant updates.
  • List all critical dates for each deal.
  • Share this information in a team meeting.
  • Send a follow-up email summarizing deadlines.
  • Highlight any potential risks related to deadlines.
  • Encourage team members to reach out with questions.
  • Define how often the team should reach out.
  • Specify preferred communication methods for clients.
  • Create a schedule for client check-ins.
  • Inform clients of the manager's absence and point of contact.
  • Encourage team to document all communications.
  • Compile notes on negotiation status for each deal.
  • Share documents with the team via a shared drive.
  • Highlight key negotiation points and challenges.
  • Ensure all team members understand their roles.
  • Encourage team to ask questions for clarity.
  • Gather all necessary files related to each deal.
  • Upload documents to a centralized location.
  • Verify that all team members have access permissions.
  • Create a checklist of essential documents.
  • Communicate where to find these resources.
  • Log into the CRM daily to check for updates.
  • Review any changes made to deal statuses.
  • Communicate any significant changes to the team.
  • Encourage team members to update the CRM regularly.
  • Document any discrepancies for resolution.
  • Set up recurring meetings on the calendar.
  • Prepare an agenda for each check-in.
  • Encourage team members to bring updates and concerns.
  • Document meeting minutes for future reference.
  • Adjust the frequency of meetings as needed.
  • Compile key metrics and highlights from the pipeline.
  • Draft a report summarizing status and progress.
  • Include any notable changes or challenges faced.
  • Format the report for clarity and ease of reading.
  • Schedule a debrief meeting with the manager upon return.

3. Reporting and Metrics

4. Client Meetings and Appointments

5. Team Responsibilities

6. Emergency Protocols

7. Follow-Up After Return

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