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Clients

Client Communication and Engagement

Establish clear channels of communication (email, phone, social media)

Schedule regular updates and check-ins

Gather client feedback through surveys or informal discussions

Address client concerns promptly and professionally

Menu Development and Customization

Discuss client preferences and dietary restrictions

Provide sample menus for client review

Offer customization options for specific events or occasions

Confirm final menu selections well in advance

Event Planning and Coordination

Identify the scope and details of the event (e.g., size, theme)

Discuss logistics such as date, time, and location

Coordinate with clients on setup and breakdown requirements

Arrange for any necessary permits or licenses

Service and Staffing

Determine staffing needs based on event size and type

Schedule and train staff on client-specific requirements

Assign a point of contact for the event day

Ensure staff are equipped to handle any special requests

Billing and Payment

Provide a detailed estimate of costs upfront

Discuss payment terms and deadlines

Issue invoices promptly and clearly

Follow up on outstanding payments respectfully

Post-Event Follow-Up

Send a thank-you note to the client

Request feedback on the service and experience

Discuss any potential future events or collaborations

Keep the client informed about upcoming promotions or changes

Feel free to adjust any items as needed!

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