Commercial Tenant Move Out Checklist (Internal Use)

I. Pre-Move Out Notification

  • Review lease agreement for notice requirements.
  • Check tenant's written notice for compliance.
  • Document the date notice was received.
  • Inform management of tenant's intent.
  • Contact tenant to confirm agreed move-out date.
  • Send a confirmation email or message.
  • Update internal records with confirmed date.
  • Discuss any potential scheduling conflicts.
  • Coordinate with maintenance and cleaning teams.
  • Propose inspection dates to the tenant.
  • Finalize date based on tenant availability.
  • Notify all parties of scheduled inspection.

II. Communication with Tenant

  • Draft a clear outline of the move-out process.
  • Include timelines and responsibilities.
  • Attach relevant forms and contact information.
  • Send via email and follow up with a phone call.
  • Ensure tenant acknowledges receipt.
  • Specify the return method (in-person or mail).
  • Set a deadline for key and card returns.
  • Provide a contact person for the return.
  • Document the condition of returned items.
  • Confirm receipt with the tenant.
  • Review tenant's account for unpaid balances.
  • Prepare an itemized statement of charges.
  • Schedule a meeting or call to discuss.
  • Outline payment options and deadlines.
  • Document all agreements made during the discussion.
  • Determine a suitable date and time for the meeting.
  • Send an invitation via email or calendar invite.
  • Prepare an agenda outlining key discussion points.
  • Allow time for tenant questions and feedback during the meeting.
  • Research and compile a list of reliable vendors.
  • Include contact information and services provided.
  • Share any special agreements or discounts available.
  • Encourage tenants to compare options and select a vendor.
  • Outline the timeline for scheduling the final inspection.
  • Communicate the method of notification (email, phone, etc.).
  • Include any necessary preparation steps for the tenant.
  • Confirm the date and time in writing to the tenant.
  • Send a reminder email about the move-out date.
  • List specific items that must be removed.
  • Suggest storage options if needed.
  • Confirm the tenant understands their responsibilities.
  • Explain how to set up mail forwarding with postal services.
  • Provide forms or links needed for the process.
  • Suggest notifying relevant parties of the change.
  • Encourage tenants to check for important mail before moving.
  • Request the forwarding address in writing.
  • Verify the address for accuracy and completeness.
  • Explain the timeline for security deposit return.
  • Assure tenants that their information will remain confidential.
  • Compile a list of common utilities for the area.
  • Include contact information for each service provider.
  • Clarify any deadlines for cancellation or transfer.
  • Suggest checking for outstanding balances before moving.
  • Recommend taking photos or videos of the space.
  • Advise on documenting any existing damage.
  • Suggest keeping a record of communication with management.
  • Explain how this documentation may aid in disputes.
  • Schedule a time for tenants to voice their concerns.
  • Provide clear answers to frequently asked questions.
  • Offer additional resources if needed.
  • Follow up to ensure all concerns are resolved.

III. Property Inspection Preparation

  • Locate the tenant's lease agreement.
  • Identify specific move-out responsibilities outlined.
  • Check for any required repairs or cleaning clauses.
  • Note deadlines for notice and final inspection.
  • Document any potential deductions from the security deposit.
  • Create a checklist based on the lease obligations.
  • Include sections for each room and area.
  • Add items for appliances, fixtures, and systems.
  • Incorporate notes for cleanliness and damages.
  • Ensure checklist is easy to follow during inspection.
  • Collect a digital camera or smartphone for photos.
  • Acquire a measuring tape for dimensions.
  • Bring a flashlight for dark areas.
  • Have cleaning supplies for quick assessments.
  • Include a notepad or device for notes.

IV. Final Inspection

V. Cleaning and Repairs

  • Provide the tenant with a detailed list of cleaning tasks.
  • Discuss expectations for the condition of the property.
  • Clarify any penalties for unmet cleaning standards.
  • Schedule a walk-through to review the checklist together.
  • Assess the property for required repairs or cleaning.
  • Contact contractors or cleaning services for availability.
  • Set a timeline for when services will be completed.
  • Document all scheduled services for records.
  • Conduct a final inspection of the property.
  • Check all rooms, closets, and storage areas.
  • Ensure no items are left behind in common areas.
  • Obtain written confirmation from the tenant of removal.
  • List specific cleaning tasks for each room.
  • Include areas like kitchens, restrooms, and common spaces.
  • Specify required cleaning supplies and equipment.
  • Set deadlines for each cleaning task.
  • Encourage tenants to document completed tasks.
  • Check walls for scuffs, holes, or peeling paint.
  • Ensure floors are vacuumed, mopped, or polished.
  • Inspect windows for cleanliness and proper operation.
  • Document any damages for repair.
  • Set a cleaning standard for surfaces.
  • Identify areas needing paint touch-ups.
  • Match paint color to existing finishes.
  • Schedule touch-up work as necessary.
  • Ensure all finishes are in good condition.
  • Document areas requiring attention.
  • Assess carpet condition for stains or wear.
  • Schedule professional cleaning if necessary.
  • Evaluate replacement options if cleaning is insufficient.
  • Document carpet condition and actions taken.
  • Confirm completion of cleaning or replacement.
  • Deep clean all restroom areas thoroughly.
  • Check toilets, sinks, and faucets for functionality.
  • Ensure all surfaces are sanitized.
  • Document any plumbing issues for repairs.
  • Verify restocking of necessary supplies.
  • Check filters for cleanliness and replace if needed.
  • Inspect ducts for dust or debris buildup.
  • Test system operation for heating and cooling.
  • Document findings and schedule maintenance if needed.
  • Ensure compliance with HVAC maintenance standards.
  • Conduct a thorough walk-through of the property.
  • Take photos of all damages for records.
  • Create a detailed list of repairs needed.
  • Estimate costs for each repair item.
  • Submit documentation to management for review.
  • Inspect outdoor spaces for debris and trash.
  • Clean surfaces and remove any furniture if needed.
  • Check for maintenance issues like broken tiles.
  • Document condition of outdoor areas.
  • Ensure compliance with property standards.
  • Test all light fixtures for operational status.
  • Clean fixtures and replace any burnt-out bulbs.
  • Inspect electrical outlets for functionality.
  • Document any issues for repair.
  • Ensure compliance with safety standards.
  • Identify items for disposal from the property.
  • Contact disposal services to schedule pickup.
  • Ensure compliance with local disposal regulations.
  • Document items disposed of for records.
  • Confirm completion of disposal service.
  • Outline a clear timeline for all tasks.
  • Communicate deadlines for cleaning and repairs.
  • Include milestones for tenant awareness.
  • Encourage adherence to the timeline.
  • Document any changes to the schedule.
  • Review all safety equipment, such as alarms.
  • Check for exit signs and emergency lighting.
  • Confirm compliance with local fire codes.
  • Document any deficiencies for correction.
  • Schedule inspections if necessary.

VI. Security Deposit Assessment

  • Review lease agreement for condition expectations.
  • Conduct a walkthrough of the premises.
  • Document any discrepancies with photos and notes.
  • Compare current condition to move-in inspection report.
  • Identify damages beyond normal wear and tear.
  • Estimate repair costs and cleaning expenses.
  • List specific deductions based on documentation.
  • Ensure compliance with local laws on deductions.
  • Compile a detailed report of assessed damages.
  • Include itemized list of deductions and costs.
  • Specify the total amount returned or withheld.
  • Send statement to tenant with remaining deposit.

VII. Move-Out Documentation

  • Schedule inspection date with the tenant.
  • Inspect all areas of the property thoroughly.
  • Document any damages or issues found.
  • Include notes on repairs needed and condition.
  • Sign and date the report for records.
  • Gather all photos taken during the inspection.
  • Organize inspection notes in chronological order.
  • Collect all communication related to the tenant.
  • Create a digital and physical folder for easy access.
  • Ensure all documentation is complete and accurate.
  • Draft a letter confirming the move-out date.
  • Include details of security deposit return process.
  • Mention any deductions for damages if applicable.
  • Add contact information for further inquiries.
  • Sign the letter and send it to the tenant.

VIII. Post-Move Out Procedures

  • Access tenant files in the property management system.
  • Change tenant status to 'Moved Out'.
  • Document move-out date and condition notes.
  • Archive previous tenant agreements and correspondence.
  • Ensure all updates are saved and backed up.
  • Prepare final utility and rent statements.
  • Calculate any deductions from the security deposit.
  • Send billing information to the accounting department.
  • Request processing of deposit return within company policy.
  • Confirm all transactions are recorded in financial systems.
  • Assess the condition of the space for marketing.
  • Create or update property listings with current details.
  • Schedule professional photos or virtual tours if needed.
  • Coordinate with leasing agents on showing schedules.
  • Set a timeline for re-leasing the space.

IX. Follow-Up

  • Reach out via phone or email.
  • Verify tenant's current contact information.
  • Confirm details of the security deposit return.
  • Document the communication for record-keeping.
  • Send a brief survey or questionnaire.
  • Ask specific questions about their experience.
  • Encourage honest and constructive feedback.
  • Compile responses for team review.
  • Gather all relevant documents (lease, inspection reports).
  • Organize documents in a digital or physical folder.
  • Label the folder with tenant's name and move-out date.
  • Store in a secure location for easy access.

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