AI Checklist Generator

From the makers of Manifestly Checklists

Email address

Home > Property Management > Concierge/ front desk check list

Concierge/ front desk check list

Opening Procedures

Ensure the front desk area is clean and organized.

Turn on all necessary equipment (computers, printers, phones).

Check and respond to any overnight messages or emails.

Review the schedule for the day, including any appointments or events.

Ensure all supplies (brochures, business cards, etc.) are stocked.

Guest Check-In Process

Greet guests warmly as they arrive.

Verify the guest's reservation and check identification.

Explain hotel amenities and services available.

Provide room keys and directions to the guest's room.

Ensure any special requests are noted and communicated.

Guest Services

Answer phone calls and respond to inquiries promptly.

Assist guests with luggage and transportation arrangements.

Provide recommendations for local attractions, dining, and services.

Handle requests for room service, housekeeping, or maintenance.

Ensure that all guest complaints are addressed promptly and professionally.

Security and Safety

Monitor the security cameras and access points.

Ensure emergency contact numbers are easily accessible.

Conduct regular checks of the premises for safety hazards.

Be familiar with emergency procedures and evacuation routes.

Assist in maintaining a safe and secure environment for guests.

Closing Procedures

Review the day's activities and outstanding issues.

Ensure all financial transactions are processed and balanced.

Secure all sensitive information and equipment.

Clean and organize the front desk area for the next day.

Lock up and ensure the premises are secure before leaving.

Download CSV Download JSON Download Markdown

Use in Manifestly

Related Checklists

Tenant Move-out Checklist

A Tenant Move-out Checklist is important to ensure that all necessary tasks and inspections are completed to minimize the risk of financial loss and ensure a smooth transition between tenants.

view →

Rental Payment Checklist

A Rental Payment Checklist helps ensure that all rent payments are made in a timely and accurate manner.

view →

Cleaning Checklist

A Cleaning Checklist is essential to ensuring that all areas of a property are kept in optimal condition and maintained to the highest standards.

view →

Lease Agreement Checklist

A Lease Agreement Checklist is essential to ensure that all parties involved in a rental agreement are in compliance with the terms of the lease.

view →

Property Inspection Checklist

A Property Inspection Checklist is important for ensuring that a property is in a safe and well-maintained condition and that any necessary repairs or maintenance tasks are completed in a timely manner.

view →

Tenant Move-in Checklist

The Tenant Move-in Checklist is an essential tool for ensuring a smooth transition for tenants and landlords by providing a comprehensive list of property condition details at the start of the tenancy.

view →

Security Deposit Checklist

A Security Deposit Checklist is essential for documenting the condition of a rental property before and after a tenant moves in/out, and for ensuring that the tenant's security deposit is properly handled.

view →

Tenant Screening Checklist

Tenant Screening Checklists are important for ensuring that the right tenant is chosen who is financially and legally qualified to rent the property.

view →

Pet Checklist

A pet checklist is an important tool for property managers to ensure that pet owners are responsible and that their pets are properly cared for.

view →

Maintenance Checklist

A Maintenance Checklist is important for ensuring that all items in a property are in good working order and properly maintained.

view →

Tenant Eviction Checklist

A Tenant Eviction Checklist is an essential tool for ensuring that the eviction process is handled in a timely and legally compliant manner.

view →

Hey there! Here's a little about us or visit our recurring workflow SaaS: Manifestly Checklists

Light Dark