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> controll IT process, backup / restore, Security
controll IT process, backup / restore, Security
IT Process Control
Define IT process objectives and key performance indicators (KPIs).
Document all IT processes in a standardized format.
Assign roles and responsibilities for each process.
Regularly review and update process documentation.
Conduct training sessions for staff on IT processes.
Implement monitoring tools to track process performance.
Perform regular audits to ensure compliance with defined processes.
Gather feedback from stakeholders to identify areas for improvement.
Backup/Restore
Determine critical data and systems that require backup.
Choose appropriate backup solutions (cloud, local, hybrid).
Schedule regular backups (daily, weekly, monthly).
Test backup processes to ensure data integrity.
Document backup procedures and recovery processes.
Store backups in multiple locations for redundancy.
Verify restoration processes by conducting periodic drills.
Review and update backup policies regularly to adapt to changes.
Security
Conduct a risk assessment to identify vulnerabilities.
Develop and implement a security policy.
Ensure all software and systems are regularly updated.
Use strong authentication methods (e.g., multi-factor authentication).
Monitor network traffic for unusual activity.
Train employees on security best practices and phishing awareness.
Implement data encryption for sensitive information.
Regularly review and update security measures and incident response plans.
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