create a checklist for a cleaning company

Client Information

Gather client name and preferred contact method

Record the property address and any relevant details

Ask for special instructions regarding access or security codes

Confirm preferred communication method for updates

Service Scope

Identify whether the service is one-time or ongoing

Discuss specific cleaning goals (e.g., move-in/move-out, seasonal deep clean)

List all areas to be cleaned, such as

Bedrooms

Living rooms

Kitchens

Bathrooms

Hallways and stairs

Outdoor spaces (if applicable)

Establish a timeline for completion

Cleaning Tasks

Create a detailed cleaning checklist for each area, including

Dusting surfaces and furniture

Vacuuming and mopping floors

Cleaning windows and mirrors

Sanitizing kitchen countertops and appliances

Scrubbing sinks, toilets, and showers

Wiping down light fixtures and ceiling fans

Emptying trash bins

Organizing clutter as needed

Assign specific tasks to each crew member

Supplies and Equipment

Prepare a list of cleaning supplies required (e.g., all-purpose cleaner, glass cleaner)

Verify that necessary equipment is available (e.g., vacuum, steam cleaner)

Ensure specialty items are ready (e.g., carpet cleaner, upholstery cleaner)

Check for additional items requested by the client (e.g., eco-friendly products)

Staff Coordination

Schedule team members for the job

Share client requirements and special instructions with the team

Review each crew member’s responsibilities for the day

Conduct a safety briefing and provide any needed PPE

Execution of Service

Arrive at the location on time and greet the client

Review the cleaning plan with the client before starting

Follow the cleaning checklist systematically, ensuring thoroughness

Communicate any issues or adjustments needed during cleaning

Final Steps

Perform a quality check to ensure all tasks are completed

Walk through the property with the client to review the work done

Gather feedback and address any concerns immediately

Pack up all supplies and leave the property tidy

Billing and Follow-Up

Issue the invoice detailing services rendered

Record any client preferences or notes for future visits

Confirm payment details and process payment if required

Schedule any follow-up cleaning appointments or additional services if needed