create all soft services requirements as a client to contractor

Define the scope of the soft services required.

Identify the duration of the services needed.

Specify the location(s) where services will be provided.

Here are some additional steps you can include in the Project Overview section of your checklist

Identify key stakeholders involved in the project

Outline the objectives and desired outcomes of the soft services

Determine any specific challenges or considerations related to the project

Establish a timeline for project initiation and completion

Highlight any previous service provider experiences or lessons learned

Specify any required technology or tools to be utilized in service delivery

Define the communication channels and reporting structure for the project

Identify any dependencies or prerequisites for service commencement

Clarify the expectations regarding staff qualifications and training

Determine the required level of service (e.g., frequency, intensity, etc.)

List the types of soft services required (e.g., cleaning, security, maintenance).

Determine the frequency and schedule for each service.

Outline any specific standards or quality requirements for the services.

Identify any relevant industry standards or regulations that must be adhered to.

Ensure compliance with health and safety regulations.

Specify any environmental considerations or sustainability goals.

Define key performance indicators (KPIs) for service evaluation.

Establish a reporting and feedback mechanism.

Set up regular review meetings or check-ins to assess performance.

Outline the budget allocated for soft services.

Specify payment terms (e.g., invoicing frequency, payment methods).

Include any penalties for non-compliance or underperformance.

Identify primary points of contact for both the client and contractor.

Establish communication protocols (e.g., frequency of updates, methods of communication).

Outline the process for handling issues or disputes.

Develop a timeline for service implementation.

Specify any training or onboarding requirements for contractor staff.

Plan for the transition of services from previous contractors if applicable.

Schedule regular review periods to assess service quality.

Include mechanisms for client feedback to the contractor.

Plan for continuous improvement and adjustments as needed.