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Home > Transportation > Customer service environment that needs a checklist which includes items like PPMI, PPMO, HHGI, HHGO

Customer service environment that needs a checklist which includes items like PPMI, PPMO, HHGI, HHGO

1. Customer Interaction Protocols

2. Performance Metrics and Monitoring

3. Customer Feedback Collection

4. Staff Training and Development

5. Technology and Tools

6. Emergency and Contingency Planning

7. Continuous Improvement

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