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Manager checklist

Opening Checklist

Check exterior signage for cleanliness and proper lighting

Unlock main entrance and ensure it is clean and inviting

Turn on all necessary lights and adjust as needed

Inspect dining area for cleanliness and proper setup

Ensure tables are properly set with clean tablecloths, silverware, and condiments

Check restrooms for cleanliness and stocked supplies

Inspect kitchen area and ensure all equipment is clean and in working order

Check inventory levels and restock as necessary

Prepare cash registers and ensure proper change is available

Set up any necessary promotional displays or signage

Greet staff and review expectations and shift duties

Ensure all staff is properly dressed and in compliance with dress code

Review any customer feedback from previous shifts and address any issues

Go over any daily specials and any new menu items

Answer any questions or concerns staff might have

Make sure all staff has clock in and are ready for their shifts

Ensure all staff has reviewed safety protocols and is aware of any safety issues

Check all safety equipment and ensure it is in working order

During Shift Checklist

Ensure all staff members are properly dressed in uniforms

Review floor plan and assign sections to servers

Communicate any special requests or dietary restrictions to kitchen staff

Check on food preparation and ensure quality and presentation standards are met

Monitor dining area for cleanliness and address any issues immediately

Handle any customer complaints or concerns in a professional manner

Ensure all cash transactions are handled accurately and securely

Maintain a visible presence in the dining area and provide assistance as needed

Monitor staff performance and provide feedback or coaching as necessary

Check on restroom cleanliness and supplies regularly throughout the shift

Coordinate with kitchen staff to ensure timely delivery of food orders

Closing Checklist

Inspect dining area and ensure tables are cleared and cleaned

Check restrooms for cleanliness and stocked supplies

Ensure all lights and equipment are turned off

Count cash registers and prepare deposit for next day's operations

Review inventory levels and make note of any items that need to be ordered

Complete any necessary paperwork or reports

Set alarms and secure the premises

Communicate any important information or issues to the next shift manager

Perform a final walkthrough to ensure all tasks have been completed

Note: The specific items on the checklist may vary depending on the restaurant's unique requirements and operating procedures.

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