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Daily Duty Manager checklist for Ground Handling above the wing aviation

Review the flight schedule for the day.

Confirm staffing levels and assign roles.

Check for any special handling requirements for flights.

Ensure all necessary equipment and resources are available.

Conduct a safety briefing with the ground handling team.

Review compliance with airport and airline policies.

Verify that all staff have the required certifications and training.

Inspect the ground handling area for hazards and report any issues.

Monitor flight arrivals and departures in real time.

Communicate with air traffic control and airline personnel as needed.

Coordinate with baggage handlers and other ground services for timely operations.

Address any delays or operational issues promptly.

Ensure that customer service staff are briefed on passenger needs.

Monitor check-in and boarding processes for efficiency.

Address any passenger complaints or issues immediately.

Gather feedback from passengers and staff for continuous improvement.

Compile a report of the day’s operations and any incidents.

Document any delays or issues encountered during the shift.

Share feedback with management and stakeholders.

Review staff performance and prepare notes for future training.

Check the condition of ground handling equipment.

Ensure all equipment is properly fueled and serviced.

Report any malfunctions or needed repairs to maintenance.

Confirm that all supplies (e.g., boarding passes, tags) are stocked.

Conduct a final briefing with the ground handling team.

Ensure all areas are secured and equipment is stored properly.

Review the next day’s flight schedule and prepare for handover.

Complete any outstanding administrative tasks.

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