Restaurant service and food quality observation checklist reports

Restaurant Service Observation Checklist

  • Ensure guests are greeted promptly upon arrival
  • Offer assistance with seating if needed
  • Verify that servers can explain menu items and make recommendations
  • Ensure servers are aware of any specials or promotions
  • Confirm orders are taken accurately
  • Check if any dietary restrictions or allergies are noted
  • Check that dishes are presented neatly and attractively
  • Verify that food is served at the correct temperature
  • Monitor the time it takes for orders to be taken and served
  • Ensure guests are not waiting excessively for food or drinks
  • Check that tables are cleared promptly after guests finish their meals
  • Ensure tables are clean and set properly for the next guests
  • Confirm that staff are dressed in clean and appropriate uniforms
  • Observe if staff are polite, friendly, and attentive
  • Ensure staff engage with guests in a professional and friendly manner
  • Observe if staff are proactive in addressing any guest concerns
  • Verify that the bill is presented accurately and promptly
  • Ensure staff are knowledgeable about accepted payment methods

Food Quality Observation Checklist

Overall Restaurant Observation Checklist

Related Checklists