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records management
Establishing a Records Management Program
Conduct a needs assessment to determine the scope and requirements of the records management program.
Set goals and objectives for the program.
Assign responsibilities to individuals or departments for managing records.
Develop a records management policy and obtain necessary approvals.
Create a records retention schedule specifying how long different types of records should be retained.
Establish procedures for records creation, organization, retrieval, and disposal.
Provide training to staff on records management principles and procedures.
Obtain necessary resources, such as storage space and technology, to support the program.
Records Creation and Capture
Define what constitutes a record within the organization.
Determine the format (paper, electronic, etc.) in which records will be created and stored.
Establish naming conventions and file structures for electronic records.
Implement systems or tools to capture and index records accurately and efficiently.
Ensure that records are created and captured consistently across the organization.
Regularly review and update record creation processes to adapt to changing needs.
Records Organization and Classification
Develop a standardized filing system for physical records.
Create a logical and intuitive folder structure for electronic records.
Assign appropriate metadata or tags to records for easy retrieval.
Apply consistent naming conventions to records for better organization.
Implement version control for electronic records to manage revisions.
Regularly review and update the organization and classification system as needed.
Records Storage and Security
Determine the appropriate storage method for different types of records (onsite, offsite, cloud, etc.).
Establish security measures to protect records from unauthorized access, theft, or damage.
Monitor and control access rights to records based on job roles and responsibilities.
Implement backup and disaster recovery procedures to ensure records' integrity and availability.
Regularly assess and update security measures to address emerging risks.
Records Retention and Disposal
Adhere to the records retention schedule and dispose of records according to legal and regulatory requirements.
Develop procedures for the secure destruction of physical records.
Establish guidelines for the permanent preservation of vital records or historical documents.
Document disposal actions, including dates, methods, and justifications.
Regularly review and update the retention and disposal practices to stay compliant.
Records Retrieval and Access
Establish a system or tool for easy and quick retrieval of records.
Train employees on how to search, retrieve, and access records efficiently.
Implement controls to ensure that records are only accessed by authorized personnel.
Monitor and audit record access to detect any unauthorized activity.
Regularly evaluate the effectiveness of the retrieval and access system and make necessary improvements.
Ongoing Monitoring and Auditing
Conduct periodic audits to ensure compliance with records management policies and procedures.
Monitor adherence to the records retention schedule.
Review and assess the performance of the records management program.
Solicit feedback from employees and stakeholders to identify areas for improvement.
Continuously update and refine the checklist and procedures based on lessons learned.
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