Define the organization's lab quality management objectives and scope of activities

Define the Organization's Lab Quality Management Objectives

Determine the Scope of Activities

  • List all diagnostic tests and analyses provided.
  • Categorize services by type (e.g., microbiology, hematology).
  • Include any specialties or advanced services available.
  • Review current service offerings to ensure completeness.
  • Map out the workflow from sample collection to reporting.
  • Include pre-analytical, analytical, and post-analytical processes.
  • Identify key personnel involved in each process.
  • Ensure compliance with relevant regulations and standards.
  • Define the physical location of the lab and service area.
  • Identify any limitations on sample collection locations.
  • Consider transport logistics and turnaround times.
  • Evaluate any regional regulations affecting operations.
  • List any tests or services not offered by the lab.
  • Specify any conditions under which services may be limited.
  • Identify any regulatory restrictions impacting service delivery.
  • Ensure clarity to avoid misunderstandings with clients.

Engage Stakeholders

Review Regulatory and Accreditation Requirements

Establish a Quality Management Team

Develop a Quality Management Plan

Monitor and Review Progress

Communicate the Quality Management Objectives