Digital Service Act Framework Checklist

Compliance Requirements

  • Examine the DSA text and relevant guidelines.
  • Identify the services your organization offers.
  • Determine if those services fall under the DSA's definition.
  • Consult with legal experts to clarify any ambiguities.
  • List all services your organization provides.
  • Classify each service according to DSA categories.
  • Document the classification rationale.
  • Review classifications periodically for any changes.
  • Review existing transparency policies and practices.
  • Identify areas where data sharing may be lacking.
  • Gather feedback from stakeholders about current practices.
  • Create a report outlining compliance status.
  • Develop a clear reporting process for users.
  • Create accessible reporting channels (e.g., forms, contacts).
  • Train staff on handling reports effectively.
  • Regularly review and improve reporting mechanisms.
  • Draft user rights based on DSA requirements.
  • Ensure terms of service are user-friendly and clear.
  • Include information on user rights in terms.
  • Review terms of service for compliance regularly.
  • Compare current practices against DSA requirements.
  • Identify specific areas of non-compliance.
  • Document findings in a gap analysis report.
  • Prioritize areas for improvement based on risk.
  • Outline specific compliance actions required.
  • Establish timelines for each action's completion.
  • Assign responsibilities to relevant team members.
  • Review and adjust the plan periodically.
  • Review existing data protection policies.
  • Ensure user data is collected and processed lawfully.
  • Implement appropriate security measures for data.
  • Conduct regular audits of data protection practices.
  • Develop a content moderation framework.
  • Specify criteria for content review and moderation.
  • Train moderators on policies and procedures.
  • Monitor moderation outcomes for consistency.
  • Create a training program focused on DSA.
  • Schedule regular training sessions for all staff.
  • Provide resources and materials for ongoing learning.
  • Evaluate training effectiveness through assessments.
  • Develop a documentation process for compliance activities.
  • Utilize tools for tracking incidents and responses.
  • Regularly review documentation for accuracy.
  • Ensure easy access to documentation for audits.
  • Schedule periodic reviews of terms of service.
  • Incorporate feedback from legal counsel.
  • Notify users of updates in a timely manner.
  • Document all changes made to terms.
  • Create a standardized complaint handling procedure.
  • Train staff on the complaint resolution process.
  • Ensure users can easily submit complaints.
  • Monitor complaint trends for potential improvements.
  • Compile all documentation related to compliance activities.
  • Ensure records are organized and easily accessible.
  • Conduct internal assessments to prepare for external audits.
  • Review audit findings and implement necessary changes.
  • Appoint a qualified individual or team for compliance.
  • Define roles and responsibilities clearly.
  • Ensure the compliance officer has authority and resources.
  • Facilitate regular communication with leadership.
  • Consult with legal experts regularly.
  • Review compliance strategies and policies with counsel.
  • Stay updated on legal interpretations of the DSA.
  • Document all legal consultations and advice.
  • Create clear, accessible educational content.
  • Distribute materials through multiple channels.
  • Encourage feedback from users on materials.
  • Update resources as regulations change.
  • Assign responsibility for monitoring legislative changes.
  • Subscribe to relevant legal and regulatory updates.
  • Review changes for implications on compliance.
  • Adjust compliance strategies as necessary.
  • Schedule regular policy review sessions.
  • Involve stakeholders in the review process.
  • Document changes made to policies.
  • Ensure staff are informed of updates.

User Safety and Protection

Transparency and Accountability

Cooperation with Authorities

Implementation and Training

Monitoring and Evaluation