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during shift checklist

Pre-Shift Preparation

Ensure all staff members are present and on time.

Conduct a quick team briefing to outline the day's specials and any important announcements.

Verify that all necessary supplies (napkins, utensils, condiments) are stocked and replenished.

Check that the dining area is clean and set up properly, including table settings and decorations.

Ensure that the kitchen is prepped and all equipment is functioning.

Opening Procedures

Turn on all necessary lights and equipment (ovens, grills, etc.).

Confirm that the cash register is set up and balanced from the previous shift.

Review reservations and prepare for any large parties or special events.

Check the cleanliness and organization of the service stations.

Ensure that all menus are clean and updated with current offerings.

During Service

Monitor the dining area for cleanliness and guest satisfaction.

Ensure that staff are following proper service protocols and engaging with guests.

Keep track of inventory levels throughout the shift and notify management of any shortages.

Address any customer complaints or issues promptly and professionally.

Maintain communication with the kitchen to ensure timely food delivery.

Post-Service Procedures

Conduct a debrief with the team to discuss the shift, addressing any challenges faced.

Ensure that all dining areas are cleaned and reset for the next shift.

Check in with the kitchen staff to confirm that all equipment is turned off and cleaned.

Count and balance the cash register, documenting any discrepancies.

Review any leftover inventory and plan for storage or use in future shifts.

Closing Procedures

Ensure all cleaning tasks are completed, including floors, tables, and equipment.

Lock up all cash and valuables in the designated secure area.

Conduct a final walk-through of the restaurant to ensure everything is in order.

Update any necessary logs or reports for management review.

Confirm that all staff have clocked out and are accounted for.

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