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> duty manager daily checklist
duty manager daily checklist
General Responsibilities
Review daily reports and updates from previous shifts
Conduct a walk-through of the facility to assess conditions
Ensure all staff are present and on time for their shifts
Check for any outstanding issues or incidents from the previous day
Staff Management
Hold a brief team meeting to outline the day’s priorities
Assign tasks and responsibilities to team members
Monitor staff performance and provide support as needed
Address any staff concerns or grievances
Customer Service
Review guest feedback from the previous day
Ensure the front desk is prepared for check-ins and check-outs
Monitor guest interactions and address any issues promptly
Check on VIP guests or special requests
Safety and Security
Review safety protocols and ensure compliance
Conduct a safety check of emergency equipment (exits, alarms, etc.)
Ensure security personnel are in position and vigilant
Review any incidents or security reports from previous shifts
Inventory and Supplies
Check inventory levels of essential supplies and equipment
Coordinate with the procurement team for any necessary orders
Ensure all areas are stocked and ready for operations
Review any maintenance requests or repairs needed
Financial Oversight
Review daily sales and revenue reports
Ensure cash handling procedures are followed
Monitor expenses and budget adherence
Prepare any financial reports required for upper management
End of Day Procedures
Conduct a final walk-through of the facility
Review the day's performance and note areas for improvement
Prepare a summary report for the next shift or management
Ensure all areas are secure before leaving
This checklist can be adjusted based on the specific needs of the facility or organization.
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