duty manager daily checklist

Morning Duties

  • Access the schedule management system.
  • Verify staff shifts and roles for the day.
  • Note any changes or special assignments.
  • Communicate any updates to relevant staff members.
  • Retrieve the communication log from the previous night.
  • Review all entries for incidents or important notes.
  • Prioritize any urgent issues for immediate attention.
  • Document findings and notify relevant team members.
  • Inspect all areas for cleanliness and order.
  • Confirm that cleaning staff has completed their tasks.
  • Check restrooms, lobbies, and common areas for supplies.
  • Report any cleaning deficiencies to the housekeeping team.
  • Walk through all key areas of the facility.
  • Look for maintenance issues, hazards, or cleanliness problems.
  • Take notes on any findings for follow-up.
  • Report significant issues to maintenance staff promptly.
  • Check the status of HVAC, lighting, and security systems.
  • Test key equipment to ensure functionality.
  • Document any malfunctions and contact service providers.
  • Inform staff of any equipment issues affecting operations.
  • Access the events calendar for the day.
  • Identify any special events or large groups.
  • Coordinate with relevant departments for support.
  • Prepare any necessary materials or resources in advance.
  • Review inventory records for essential supplies.
  • Identify any low stock items that need reordering.
  • Submit orders to suppliers as needed.
  • Notify staff of any expected delays in supplies.
  • Gather all staff in a designated area.
  • Outline key priorities and tasks for the day.
  • Encourage questions and address concerns.
  • Reinforce team goals and motivate staff.
  • Inspect all safety and emergency equipment locations.
  • Check that items are fully stocked and functional.
  • Test alarms and emergency lighting systems if applicable.
  • Report any issues to the safety officer immediately.
  • Gather all needed documents for the day.
  • Review occupancy and maintenance reports for accuracy.
  • Ensure reports are easily accessible to relevant staff.
  • Prepare any additional paperwork required for scheduled activities.
  • Access customer feedback channels from the previous day.
  • Identify any recurring issues or urgent concerns.
  • Prepare a response or action plan for addressing feedback.
  • Share findings with staff during the morning meeting.
  • Compile a list of promotions and policy changes.
  • Communicate updates clearly during the morning meeting.
  • Provide printed materials if necessary for reference.
  • Encourage staff to ask questions about updates.
  • Check the maintenance schedule for the day.
  • Confirm appointments with service providers.
  • Notify staff of any expected disruptions or changes.
  • Document maintenance activities for record-keeping.
  • Inspect public areas for brochure and menu availability.
  • Check restrooms for adequate supplies like paper and soap.
  • Restock any depleted items to ensure readiness.
  • Coordinate with staff for regular checks throughout the day.

Staff Management

Customer Service

Operational Oversight

Financial Responsibilities

Evening Duties