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short term rental guest checkout

Cleaning and Maintenance

Inspect the property for any damages or issues caused during the guest's stay.

Check all appliances and fixtures to ensure they are in working condition.

Clean and sanitize all surfaces, including countertops, tables, and furniture.

Vacuum or mop all floors and carpets.

Empty and clean all trash cans.

Clean and disinfect bathrooms, including toilets, sinks, and showers.

Restock toiletries, towels, and linens as needed.

Check and refill any necessary supplies, such as toilet paper, soap, and cleaning products.

Replace any burnt-out light bulbs.

Ensure all windows and doors are securely locked.

Conduct a final walkthrough to ensure everything is in order.

Inventory and Restocking

Take inventory of all items provided for guest use.

Check for any missing or damaged items and make a note for replacement or repair.

Restock kitchen supplies, such as cookware, utensils, and glassware.

Refill pantry items, such as coffee, tea, sugar, and basic spices.

Check and restock bathroom amenities, including shampoo, conditioner, and soap.

Ensure that all necessary appliances are in working order, such as coffee maker, toaster, and microwave.

Replace any missing or damaged linens, towels, or blankets.

Refill cleaning supplies and ensure they are easily accessible for future use.

Communication and Feedback

Send a thank you email to the guest for choosing the property.

Request feedback from the guest regarding their stay, amenities, and any suggestions for improvement.

Address any concerns or issues raised by the guest promptly.

Update the guest database with relevant information and feedback.

Notify the property owner or management team of any significant feedback or issues.

Administrative Tasks

Update the booking calendar with the guest's departure date.

Check the property for any personal belongings left behind by the guest and arrange for their return.

Review and reconcile the guest's security deposit (if applicable).

Prepare the necessary financial reports, including rental income and expenses.

Conduct a final review of the guest's stay and update any necessary records.

Note: This checklist is a general guideline and may vary based on specific organizational requirements and property types.

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