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vendor feedback

Quality of Products

Were the products delivered fresh and in good condition?

Were there any issues with the quality of the products received?

Did the products meet our standards and specifications?

Timeliness of Deliveries

Were the deliveries made on time as per the agreed schedule?

Were there any delays in deliveries? If so, what was the reason?

Did the vendor communicate effectively about any delays or changes in delivery schedules?

Customer Service

How responsive and helpful was the vendor's customer service team?

Were there any issues or complaints that were not addressed in a timely manner?

Did the vendor go above and beyond to ensure customer satisfaction?

Price and Billing

Were the prices competitive compared to other vendors?

Were there any discrepancies in the billing or invoicing?

Did the vendor offer any discounts or promotions that were beneficial to our organization?

Overall Satisfaction

How satisfied are you with the overall performance of the vendor?

Would you recommend this vendor to other organizations?

Are there any areas for improvement or suggestions for the vendor to enhance their services?

Additional Comments

Please provide any additional feedback or comments about the vendor that were not covered in the checklist.

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