ERP requirements for tennis club

1. General Requirements

2. Functional Requirements

  • Track member information and history.
  • Manage membership statuses and benefits.
  • Generate reports on membership demographics.
  • Create user-friendly registration forms.
  • Allow members to update personal information.
  • Ensure data privacy and security compliance.
  • Define different membership levels.
  • Set pricing for each tier clearly.
  • Adjust pricing based on promotions or discounts.
  • Streamline the renewal process with reminders.
  • Provide easy cancellation options.
  • Record reasons for cancellations for analysis.
  • Enable users to view court schedules.
  • Implement a user-friendly booking interface.
  • Allow for multiple court types and configurations.
  • Update court availability instantly.
  • Show current bookings and time slots.
  • Integrate with mobile applications for access.
  • Implement a secure online booking platform.
  • Allow for guest bookings as well.
  • Include confirmation notifications via email.
  • Clearly outline policies on website.
  • Automate notifications for cancellations.
  • Provide options to reschedule easily.
  • Generate detailed invoices for members.
  • Offer digital invoice delivery via email.
  • Maintain billing history for reference.
  • Set up recurring billing options.
  • Send reminders before charges are made.
  • Enable members to manage their billing preferences.
  • Integrate multiple payment gateways.
  • Ensure PCI compliance for transactions.
  • Provide a secure checkout experience.
  • Generate reports on revenue and expenses.
  • Analyze member demographics and trends.
  • Provide insights for strategic decision making.
  • Create event listings and schedules.
  • Manage registrations and participant lists.
  • Facilitate communication with participants.
  • Allow for easy scheduling of events.
  • Track participant registration and attendance.
  • Provide online brackets and results.
  • Create online registration forms for events.
  • Manage participant data and communication.
  • Track payment status for event registrations.
  • Integrate email marketing tools.
  • Create promotional offers for members.
  • Track effectiveness of marketing campaigns.

3. Technical Requirements

4. Reporting and Analytics

5. Training and Support

6. Implementation and Testing

7. Post-Implementation Review

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