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monthly service task list

Server Maintenance

Check disk space on all servers

Run system updates on all servers

Review server logs for any errors

Test server backups

Monitor server performance and address any issues

Check for any hardware failures on servers

Verify server configurations are up to date

Perform routine server restarts for maintenance

Implement any necessary security patches on servers

Check server connectivity to ensure smooth operations

Network Maintenance

Check network equipment for any issues

Test network connectivity

Review firewall logs for any suspicious activity

Update network security settings

Monitor network traffic for any abnormalities

Database Maintenance

Check database performance

Run database backups

Review database logs for any errors

Optimize database indexes

Test database replication

User Support

Address any user support tickets

Provide training for new software or tools

Monitor user account permissions

Review user access logs for any unauthorized access

Update user documentation and guides

Security

Run security scans on all systems

Review security policies and procedures

Conduct security training for employees

Test disaster recovery and incident response plans

Monitor security alerts and respond accordingly

Implement multi-factor authentication for all users

Regularly update and patch software to address security vulnerabilities

Conduct regular penetration testing to identify potential security weaknesses

Review and update access control policies to ensure only authorized users have access to sensitive information

Monitor and analyze network traffic for any suspicious activity

Implement encryption for sensitive data both at rest and in transit

Review and update incident response procedures to address new threats and vulnerabilities

Documentation

Update system documentation

Document any changes or updates made during the month

Review and update IT policies and procedures

Ensure all software licenses are up to date

Create reports on IT performance and metrics for management

Conduct a knowledge transfer session with team members to share any new information or updates

Organize and maintain an IT knowledge base for easy reference

Schedule regular training sessions for team members on new tools or processes

Conduct a review of existing documentation for accuracy and relevance

Collaborate with other departments to gather feedback on IT processes and documentation

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