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Gemba checklist for HR head

Recruitment and Selection

Recruitment Process

Review the job descriptions and specifications for vacant positions.

Assess the effectiveness of recruitment channels used.

Evaluate the interview process and selection criteria followed.

Verify if background checks and reference checks are conducted for new hires.

Onboarding Process

Assess the onboarding program for new employees.

Review the training and orientation provided to new hires.

Ensure necessary paperwork and documentation are completed accurately.

Evaluate the effectiveness of mentorship or buddy programs for new employees.

Employee Relations and Engagement

Communication and Feedback

Review the effectiveness of internal communication channels.

Evaluate the feedback mechanisms in place for employees.

Assess the frequency and quality of employee surveys or feedback sessions.

Verify if grievances and complaints are handled promptly and fairly.

Performance Management

Evaluate the performance appraisal system and process.

Review the goal-setting and performance measurement methods.

Assess the feedback and coaching provided to employees.

Verify if performance improvement plans are implemented effectively.

Training and Development

Training Needs Assessment

Review the process of identifying training needs for employees.

Assess the effectiveness of training programs offered.

Verify if training objectives align with organizational goals.

Evaluate the tracking and evaluation of training outcomes.

Succession Planning

Assess the existence and effectiveness of succession planning programs.

Review the identification and development of high-potential employees.

Verify if career development opportunities are provided to employees.

Evaluate the retention strategies for key talent in the organization.

Compliance and Legal

Labor Laws and Regulations

Verify compliance with labor laws and regulations.

Assess the documentation and maintenance of employee records.

Evaluate the adherence to health and safety regulations.

Review the compliance with diversity and inclusion policies.

Employee Policies and Handbook

Assess the clarity and accessibility of employee policies.

Verify if policies are consistently applied across the organization.

Evaluate the communication and understanding of policies by employees.

Review the updating and dissemination of employee handbooks.

Employee Well-being and Benefits

Health and Safety

Assess the effectiveness of health and safety programs.

Verify if safety protocols and measures are followed.

Review the reporting and investigation of accidents or incidents.

Evaluate the provision of necessary safety equipment and training.

Employee Benefits

Review the benefits and compensation packages offered.

Assess the effectiveness of employee wellness programs.

Verify if benefits are communicated and understood by employees.

Evaluate the administration and management of employee benefits.

Note: This checklist is a general guideline and can be customized based on the specific requirements and policies of the manufacturing organization.

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