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Opening Procedures

Ensure all staff arrive on time and in appropriate attire

Unlock and prepare restaurant entrance and dining areas

Check inventory of necessary supplies and restock if needed

Set up cash registers and POS systems

Turn on all necessary equipment and appliances

Conduct pre-shift meeting with staff to review daily specials and any important information

Perform a thorough cleaning of all surfaces and areas

Daily Operations

Greet and seat customers in a timely manner

Take and deliver customer orders accurately and efficiently

Ensure food preparation and presentation meet quality standards

Monitor kitchen and service staff performance

Maintain cleanliness and organization of all areas

Address and resolve any customer complaints or issues promptly

Monitor inventory levels and place orders as needed

Handle cash and credit card transactions securely

Maintain accurate and up-to-date records of sales and expenses

Conduct regular staff training and development sessions

Closing Procedures

Review and reconcile cash register and POS system totals

Clean and sanitize all surfaces, utensils, and equipment

Store leftover food properly and dispose of waste

Restock necessary supplies for the next day

Turn off all equipment and appliances

Secure the premises and lock all doors and windows

Conduct end-of-day financial reporting and record-keeping

Set alarms and ensure security systems are activated

Weekly/Monthly Tasks

Conduct inventory checks and update stock levels

Review and analyze sales data and customer feedback

Plan and schedule staff shifts for the upcoming week/month

Evaluate and update menu offerings and pricing as needed

Perform deep cleaning tasks in hard-to-reach areas

Conduct routine maintenance and repairs on equipment

Seasonal/Annual Tasks

Plan and execute seasonal menu changes and promotions

Conduct performance evaluations for staff and managers

Review and update employee policies and procedures

Set goals and objectives for the upcoming year

Prepare and submit necessary financial reports and tax documents

Schedule and coordinate any renovations or updates to the restaurant

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