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Appliance delivery routing

Preparation for Appliance Delivery Routing

Confirm delivery addresses and contact information for each customer.

Verify inventory of appliances to be delivered.

Determine the most efficient delivery route based on locations and time windows.

Vehicle and Equipment Check

Check vehicle capacity to ensure all appliances can be safely transported.

Driver and Crew Preparation

Review delivery schedule and route with driver and crew.

Customer Communication

Contact customers to confirm delivery date and time window.

Provide tracking information if available.

Remind customers of any pre-delivery requirements (e.g. clearing pathways, removing old appliances).

On-Delivery Day Procedure

Arrive at first delivery location on time.

Communicate with customers upon arrival and confirm delivery details.

Safely unload and install appliances at each location, following proper handling procedures.

Post-Delivery Follow-Up

Collect any necessary paperwork or signatures from customers.

Address any customer concerns or issues with the delivery.

Update delivery records and report any discrepancies to management.

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