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Fast food restaurant audit

I. General Operations

Review restaurant policies and procedures.

Verify employee training and certifications.

Assess staff compliance with health and safety guidelines.

Check for proper functioning of equipment and facilities.

II. Food Safety and Quality

Inspect food storage areas for cleanliness and proper organization.

Check expiration dates on all food items.

Review food preparation processes for adherence to safety standards.

Evaluate temperature control for food storage and cooking.

III. Customer Service

Observe staff interactions with customers.

Review customer feedback and complaint resolution processes.

Check wait times for service and food delivery.

Assess cleanliness and organization of dining areas.

IV. Financial Management

Review daily sales reports and cash handling procedures.

Check inventory management practices.

Assess adherence to budget and cost control measures.

Evaluate financial records for accuracy and completeness.

V. Marketing and Promotions

Review current marketing strategies and promotions.

Assess the effectiveness of social media presence.

Check compliance with advertising regulations.

Evaluate customer engagement and loyalty programs.

VI. Compliance and Regulations

Verify compliance with local health and safety regulations.

Check for proper licensing and permits.

Review employee records for compliance with labor laws.

Assess adherence to environmental regulations (waste disposal, recycling).

VII. Maintenance and Cleanliness

Inspect overall cleanliness of the restaurant premises.

Check maintenance records for equipment and facilities.

Review pest control measures and inspections.

Evaluate restroom cleanliness and supplies.

VIII. Staff Performance

Review employee performance evaluations.

Check for ongoing training and professional development opportunities.

Assess team dynamics and communication.

Evaluate staff turnover rates and retention strategies.

IX. Conclusion and Recommendations

Summarize findings from the audit.

Provide recommendations for improvement.

Set follow-up dates for reassessment and implementation of changes.

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