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Chatbot document gathering

1. Business Requirements

Identify the purpose and goals of the chatbot

Define the target audience and their needs

Determine the scope and limitations of the chatbot

Gather any existing business requirements documentation

2. Functional Requirements

List the specific functionalities the chatbot should have

Determine the integration requirements with other systems or APIs

Define the user flows and conversation scenarios

Identify any required user authentication or authorization mechanisms

3. Technical Requirements

Determine the preferred platform or framework for chatbot development

Identify any specific programming languages or technologies to be used

Define the hosting and deployment requirements

Determine any external dependencies or services needed for the chatbot

4. User Interface Design

Gather any existing user interface design guidelines or branding requirements

Determine the desired visual style, colors, and fonts

Identify any specific user interface components or widgets to be used

Define the layout and navigation structure of the chatbot interface

5. Data Requirements

Identify the data sources required for the chatbot's operation

Determine the data storage and retrieval mechanisms

Define any data privacy or security requirements

Identify any data analytics or reporting needs

6. Testing and Quality Assurance

Define the test scenarios and test cases for the chatbot

Determine the preferred testing methodologies (e.g., manual, automated)

Identify any performance or load testing requirements

Define the desired quality assurance processes and standards

7. Documentation and Training

Determine the documentation needs for the chatbot development, deployment, and maintenance

Identify any user guides or manuals required for end-users

Define the training materials and resources for chatbot administrators or operators

Gather any existing documentation templates or guidelines

8. Deployment and Maintenance

Define the deployment process and required infrastructure

Identify any monitoring and logging requirements

Determine the maintenance and support processes

Define the versioning and release management approach

9. Legal and Compliance Considerations

Identify any legal or regulatory requirements applicable to the chatbot

Determine any privacy or data protection considerations

Define any terms of use or disclaimers for end-users

Gather any legal or compliance documentation or guidelines

Note: This checklist is not exhaustive and may vary based on the specific requirements and context of the chatbot project.

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