Gap assessment checklist which consists of questions to be asked to a major industrial bank
1. IT Architecture Review
2. Change Management
3. Incident Management
4. Capacity Management
- Identify critical IT systems.
- Establish baseline performance metrics.
- Implement monitoring tools for real-time data.
- Conduct regular capacity assessments.
- Document findings and trends.
- Define business demand forecasting methods.
- Align capacity planning with business goals.
- Establish a review cycle for capacity vs. demand.
- Involve key stakeholders in capacity discussions.
- Adjust capacity proactively based on forecasts.
- Coordinate with change management teams.
- Assess impact of changes on capacity.
- Document changes in capacity planning records.
- Review incidents for capacity-related patterns.
- Ensure communication between teams.
- Define key performance indicators (KPIs).
- Analyze historical usage data.
- Project future capacity needs based on trends.
- Regularly update metrics for relevancy.
- Communicate metrics to stakeholders.
- Identify existing capacity management tools.
- Evaluate effectiveness of current tools.
- Consider integration capabilities with other systems.
- Train staff on tools and platforms.
- Regularly review tools for updates.
- Establish a regular review schedule.
- Incorporate business cycle changes into reviews.
- Document changes in business requirements.
- Communicate updates to relevant teams.
- Adjust planning processes accordingly.
- Define forecasting methods and tools.
- Involve business units in forecasting.
- Analyze market trends for demand projections.
- Review forecasts regularly for accuracy.
- Adjust capacity plans based on forecasts.
- Establish clear capacity thresholds.
- Document and communicate thresholds to teams.
- Define proactive measures when thresholds are met.
- Implement alerts for threshold breaches.
- Review thresholds regularly for effectiveness.
- Collect historical capacity data.
- Identify patterns and trends in usage.
- Use data to validate forecasts.
- Document findings to inform planning.
- Involve analytics teams in review.
- Define a change management process.
- Document all capacity-related changes.
- Ensure changes are reviewed and approved.
- Communicate changes to stakeholders.
- Audit changes regularly for compliance.
- Establish regular communication channels.
- Provide updates through meetings or reports.
- Use dashboards for real-time visibility.
- Document capacity issues and resolutions.
- Engage stakeholders in planning discussions.
- Identify training needs for staff.
- Develop training programs and materials.
- Conduct regular training sessions.
- Provide access to relevant resources.
- Encourage knowledge sharing among teams.
- Assess current redundancy measures.
- Document failover processes and protocols.
- Test failover mechanisms regularly.
- Ensure staff are trained on procedures.
- Review redundancy strategies for effectiveness.
- Develop contingency planning frameworks.
- Identify potential demand surge scenarios.
- Document response strategies for each scenario.
- Communicate plans to relevant teams.
- Review and update plans regularly.
- Review IT strategy and business objectives.
- Align capacity goals with strategic priorities.
- Involve stakeholders in alignment discussions.
- Document alignment strategies clearly.
- Monitor progress towards alignment.
- Establish an audit schedule for capacity management.
- Define criteria for successful capacity management.
- Document findings and improvement areas.
- Involve external auditors if necessary.
- Implement changes based on audit recommendations.
Use in Manifestly