AI Checklist Generator

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guest services

Confirm guest reservations and special requests.

Prepare welcome materials (maps, brochures, etc.).

Ensure all rooms are clean and ready for arrival.

Set up any necessary equipment for events or meetings.

Greet guests warmly upon arrival.

Assist with luggage and offer refreshments.

Provide a thorough orientation of the property.

Confirm reservation details and special requests.

Ensure all in-room amenities are stocked (water, toiletries, snacks).

Check and adjust room temperature for comfort.

Provide Wi-Fi access information and other tech support.

Conduct regular check-ins with guests to ensure satisfaction.

Address any housekeeping requests promptly.

Provide assistance with dining reservations or activity bookings.

Offer concierge services for local attractions and transportation.

Confirm check-out details and settle any outstanding charges.

Request feedback through surveys or in-person conversations.

Thank guests for their stay and invite them to return.

Ensure luggage assistance is provided as needed.

Send a thank-you email or message to guests.

Address any feedback received and make necessary improvements.

Encourage guests to leave reviews on social media or travel sites.

Update guest profiles for future personalized service.

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