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Head of IT Handover

1. Pre-Handover Preparation

Review all ongoing projects and their statuses

Compile documentation on IT policies and procedures

Gather information on IT infrastructure and assets

Create a list of key contacts within the organization

Prepare access credentials for systems and tools

2. Knowledge Transfer

Schedule meetings with team leads to discuss their areas

Conduct walkthroughs of critical systems and processes

Share insights on ongoing vendor relationships and contracts

Provide training on any proprietary software or tools

Discuss team dynamics and individual roles

3. Documentation Review

Ensure all documentation is up to date and accessible

Verify that project plans, timelines, and budgets are clear

Review incident management logs and resolutions

Update the IT strategy document if necessary

Confirm that disaster recovery and business continuity plans are current

4. Final Meetings

Hold one-on-one meetings with direct reports

Schedule a wrap-up meeting with upper management

Discuss any outstanding issues or concerns

Review handover expectations and timelines

Confirm next steps and follow-up actions

5. Handover Execution

Officially announce the handover to the IT team and organization

Transfer access to systems and tools to the new Head of IT

Provide a summary of the handover process to all stakeholders

Facilitate introductions between the new Head of IT and key contacts

Ensure a smooth transition and offer support during the adjustment period

6. Post-Handover Support

Schedule check-in meetings for the first few weeks after the handover

Provide a list of resources for ongoing training and support

Encourage open communication for any questions or challenges

Document any feedback or lessons learned from the handover process

Establish a support plan for the new Head of IT if needed

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