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holidays activities checklist

1. Pre-Holiday Planning

Determine holiday schedule and operating hours.

Communicate holiday hours to staff and customers.

Review and update emergency procedures for holiday operations.

Identify peak travel days and adjust staffing accordingly.

Ensure all staff is trained on holiday protocols.

2. Fleet Preparation

Inspect vehicles for maintenance and safety compliance.

Schedule any necessary repairs or servicing before the holiday rush.

Ensure all vehicles are stocked with necessary supplies (e.g., first aid kits, emergency equipment).

Clean and sanitize vehicles to ensure passenger comfort and safety.

3. Staffing and Scheduling

Confirm holiday work schedules with all employees.

Arrange for additional staff as needed for peak periods.

Cross-train staff to handle different roles if necessary.

Set up a system for employees to request time off during holidays.

4. Customer Communication

Update website and social media with holiday service information.

Inform customers of any changes to routes or schedules.

Prepare and distribute holiday newsletters or announcements.

Set up a customer service plan for handling inquiries and complaints during the holidays.

5. Safety Measures

Review safety protocols with all staff, focusing on holiday-specific challenges.

Conduct safety drills if necessary, particularly for emergency situations.

Ensure all safety equipment is in good working order.

Provide staff with information on handling increased passenger volumes.

6. Post-Holiday Review

Collect feedback from staff and customers post-holidays.

Analyze operational performance during the holiday period.

Identify areas for improvement for future holiday seasons.

Prepare a report summarizing successes and challenges faced during the holidays.

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