hotel opening checklist

Pre-Opening Planning

  • Define project scope and objectives.
  • Identify critical tasks and their dependencies.
  • Set deadlines for each task.
  • Assign responsibilities for task completion.
  • Review and adjust timeline regularly as needed.
  • Identify target market demographics.
  • Analyze competitors' strengths and weaknesses.
  • Gather data on pricing strategies and services offered.
  • Assess market trends and consumer preferences.
  • Compile findings into a comprehensive report.
  • Outline business goals and objectives.
  • Create a detailed financial plan including forecasts.
  • Include marketing and operational strategies.
  • Identify funding sources and investment needs.
  • Review plan with stakeholders for feedback.
  • Research local regulations and requirements.
  • Fill out application forms for each permit/license.
  • Submit applications to relevant authorities.
  • Follow up to ensure processing of applications.
  • Maintain records of all permits and licenses.
  • Define roles and responsibilities for each position.
  • Develop job descriptions and qualifications needed.
  • Post job openings on relevant platforms.
  • Conduct interviews and background checks.
  • Select candidates and finalize employment offers.

Facility Readiness

  • Check for any visible damage or defects.
  • Inspect all common areas, guest rooms, and facilities.
  • Ensure landscaping is well-maintained.
  • Verify cleanliness and readiness for guests.
  • Document any issues for immediate resolution.
  • Confirm all work meets local building codes.
  • Inspect completed areas for quality and finishes.
  • Ensure all permits and inspections are finalized.
  • Review punch list items with contractors.
  • Schedule final walkthrough with stakeholders.
  • Test HVAC systems for heating and cooling functionality.
  • Check all plumbing fixtures for leaks and functionality.
  • Inspect electrical systems for safety and compliance.
  • Conduct tests on fire alarms and emergency systems.
  • Ensure all systems are adequately documented.
  • Test surveillance cameras for coverage and clarity.
  • Check all access control systems for proper operation.
  • Verify installation of smoke detectors and alarms.
  • Conduct emergency lighting tests in all areas.
  • Review safety protocols with security personnel.
  • Design signs that are clear and visible.
  • Install directional signs for easy navigation.
  • Ensure compliance with branding guidelines.
  • Check that all signs are securely mounted.
  • Review signage placement for visibility and accessibility.

Staffing and Training

  • Assess operational requirements per department.
  • Identify key roles and responsibilities.
  • Draft clear, concise job descriptions.
  • Include qualifications, skills, and experience needed.
  • Review and adjust descriptions for clarity.
  • Post job openings on various platforms.
  • Screen applications and resumes.
  • Conduct initial phone interviews.
  • Schedule in-person interviews with shortlisted candidates.
  • Check references and verify credentials.
  • Identify training needs based on roles.
  • Create training modules and materials.
  • Incorporate hands-on training and simulations.
  • Set timelines for training completion.
  • Evaluate training effectiveness and adjust as necessary.
  • Prepare orientation materials and schedules.
  • Introduce company culture and values.
  • Review employee handbook and policies.
  • Provide departmental overviews and introductions.
  • Assign mentors or buddies for support.
  • Identify key tasks and processes per department.
  • Document each procedure clearly and concisely.
  • Include steps, responsibilities, and standards.
  • Review SOPs with department heads for accuracy.
  • Distribute SOPs to all relevant staff.

Marketing and Sales

Guest Services and Operations

Technology and Systems

Final Preparations

Post-Opening Review

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