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Hotel Weekly Checklist

1. Front Desk Operations

Review guest check-ins and check-outs for the week.

Ensure all front desk staff are aware of special requests or VIP guests.

Confirm that all reservation systems are functioning properly.

Check for any pending issues from the previous week.

2. Housekeeping

Inspect cleanliness of common areas (lobby, hallways, restrooms).

Verify that all guest rooms are up to standard and properly stocked.

Schedule deep cleaning for any rooms or areas that require attention.

Review lost and found items and update the inventory list.

3. Maintenance

Conduct a walkthrough of the property to identify maintenance issues.

Ensure all safety equipment (fire extinguishers, alarms) is functioning.

Check HVAC systems and adjust settings as needed for guest comfort.

Review and address any guest complaints regarding maintenance.

4. Food and Beverage

Review inventory levels of food and beverage supplies.

Check cleanliness and organization of kitchen and dining areas.

Ensure staff are up to date on menu items and specials for the week.

Plan and schedule any upcoming events or catering needs.

5. Marketing and Sales

Review occupancy rates and revenue performance for the week.

Update promotional materials and special offers.

Analyze feedback from guests to enhance marketing strategies.

Plan social media content and engagement activities for the upcoming week.

6. Staff Management

Schedule staff shifts and confirm coverage for peak times.

Conduct a team meeting to share updates and important information.

Review employee performance and address any issues.

Ensure all staff have the necessary training and resources.

7. Guest Relations

Review guest feedback and online reviews.

Address any unresolved guest complaints from the previous week.

Plan for any upcoming group bookings or special events.

Ensure amenities and services are communicated effectively to guests.

8. Financials

Review weekly revenue and expenses.

Ensure all invoices and payments are processed.

Analyze budget variances and prepare reports for management.

Plan cash flow for the upcoming week.

9. Compliance and Safety

Review compliance with health and safety regulations.

Conduct safety drills and training for staff.

Ensure all licenses and permits are up to date.

Check emergency procedures and equipment are in place and functional.

10. Miscellaneous

Review any outstanding projects or renovations.

Plan for seasonal decorations or themes.

Update any relevant policies or procedures.

Gather feedback from staff on operational improvements.

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