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Houseman checklist

1. General Cleaning Duties

Ensure all public areas are free of debris and litter.

Vacuum carpets and rugs in hallways and lobbies.

Dust all surfaces, including furniture and fixtures.

Clean and sanitize restrooms throughout the property.

Replenish supplies in restrooms (soap, paper towels, toilet paper).

2. Guest Room Preparation

Check that all guest rooms are stocked with necessary supplies (towels, toiletries).

Inspect guest rooms for cleanliness and maintenance issues.

Make beds and change linens as needed.

Ensure all appliances (TV, coffee maker, etc.) are functioning properly.

3. Laundry and Linen Management

Collect dirty linens and towels from guest rooms and common areas.

Sort and transport laundry to the designated laundry area.

Ensure all clean linens are folded and stored properly.

Monitor inventory of linens and notify management if supplies are low.

4. Maintenance Checks

Report any maintenance issues observed during cleaning rounds.

Ensure light bulbs are functioning in public areas and guest rooms.

Check for and report any plumbing leaks or issues.

Confirm that all emergency exits are clear and accessible.

5. Supplies and Inventory Management

Monitor and restock cleaning supplies as needed.

Keep storage areas organized and inventory up to date.

Communicate with management regarding supply shortages.

6. Safety and Compliance

Follow all safety protocols and guidelines while performing duties.

Use appropriate personal protective equipment (PPE) when necessary.

Be aware of hazardous materials and handle them according to regulations.

7. Guest Interaction

Greet guests in a friendly and professional manner.

Respond to guest requests for assistance promptly.

Maintain a positive attitude and represent the hotel professionally at all times.

8. End-of-Shift Duties

Complete a checklist of tasks performed during the shift.

Communicate any issues or important notes to the next shift.

Ensure all equipment used is cleaned and stored properly.

This checklist provides a comprehensive guide for housemen in hotel and hospitality organizations to ensure cleanliness, guest satisfaction, and operational efficiency.

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