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Information Technology General Controls

Governance and Management Controls

Define and communicate IT policies and procedures.

Establish an IT governance framework.

Assign roles and responsibilities for IT management.

Conduct regular IT risk assessments.

Ensure ongoing compliance with relevant regulations and standards.

Access Controls

Implement user access management procedures.

Review user access rights regularly.

Enforce strong password policies.

Use multi-factor authentication where applicable.

Log and monitor access to sensitive systems and data.

Change Management Controls

Establish a formal change management process.

Document all changes to IT systems and applications.

Assess the impact of changes before implementation.

Test changes in a controlled environment before deployment.

Review and approve changes by authorized personnel.

Data Management Controls

Implement data classification and handling procedures.

Ensure data backups are performed regularly and securely.

Encrypt sensitive data at rest and in transit.

Establish data retention and disposal policies.

Monitor and audit data access and usage.

Incident Management Controls

Develop an incident response plan.

Train staff on incident reporting and response procedures.

Track and document all incidents and responses.

Conduct post-incident reviews for continuous improvement.

Test the incident response plan regularly.

System Development and Maintenance Controls

Follow a structured software development life cycle (SDLC).

Conduct code reviews and testing for new applications.

Monitor and maintain system configurations.

Ensure proper documentation of system changes.

Train staff on new systems and technologies.

Physical and Environmental Controls

Secure physical access to IT systems and data centers.

Implement environmental controls (e.g., temperature, humidity).

Maintain backup power supply and disaster recovery plans.

Restrict access to sensitive areas to authorized personnel only.

Regularly assess physical security measures.

Monitoring and Auditing Controls

Implement continuous monitoring of IT systems.

Conduct regular internal audits of IT controls.

Review logs for unusual activity or unauthorized access.

Establish a process for addressing audit findings.

Report on IT control effectiveness to senior management.

This checklist can serve as a comprehensive guideline for consulting organizations to ensure effective IT General Controls are in place.

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