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interconnect between 2 pbx

Physical Connection

Ensure both PBX systems are physically connected with appropriate cables.

Verify that all necessary hardware components are in place for interconnection.

Check for any physical damage to cables or connectors.

Configuration

Obtain the necessary IP addresses and port numbers for both PBX systems.

Configure the SIP trunks on both PBX systems for interconnection.

Set up routing rules to allow traffic between the two PBX systems.

Testing

Conduct a test call between the two PBX systems to verify connectivity.

Test the quality of the call and ensure there are no issues with audio or latency.

Verify that call routing is working correctly between the two PBX systems.

Conduct a stress test by making multiple simultaneous calls between the two PBX systems to ensure the system can handle high call volumes

Test call forwarding and transferring functionality between the two PBX systems

Verify that caller ID information is being correctly passed between the two systems

Test the functionality of any additional features or applications that are integrated with the PBX systems, such as voicemail or auto-attendant

Security

Implement security measures such as encryption and firewall rules to protect the interconnect.

Regularly monitor and audit the interconnect for any security breaches or vulnerabilities.

Ensure that only authorized users have access to the interconnect.

Documentation

Document the configuration settings and details of the interconnect for future reference.

Keep a record of any changes made to the interconnect configuration.

Maintain a troubleshooting guide for common issues that may arise during the interconnect setup.

Maintenance

Regularly update the firmware and software of both PBX systems to ensure compatibility.

Monitor the performance of the interconnect and address any issues promptly.

Conduct regular maintenance checks to ensure the interconnect is functioning optimally.

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