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> ISO 1701 checklist
ISO 1701 checklist
Management System
Establish and maintain a quality management system
Create a quality manual outlining the system
Assign responsibilities for managing the system
Define the scope of the quality management system
Determine the boundaries and applicability of the system
Document the scope in a formal statement
Develop and implement a quality policy
Create a written policy that reflects the organization's commitment to quality
Communicate the policy to all employees
Identify and document the processes within the system
Map out the key processes involved in the system
Document each process, including inputs and outputs
Leadership
Ensure leadership commitment to the quality management system
Assign responsibilities and authorities within the organization
Promote customer focus within the organization
Ensure the quality policy is communicated and understood by all employees
Planning
Identify and address risks and opportunities within the organization
Set quality objectives and develop plans to achieve them
Establish criteria for evaluating the effectiveness of the quality management system
Develop plans for continually improving the system
Support
Provide resources necessary for the implementation and maintenance of the quality management system
Ensure employees are competent and trained in quality management system requirements
Establish communication processes within the organization
Document and control information related to the quality management system
Operation
Plan, implement, and control processes related to the quality management system
Create a detailed plan outlining all processes related to the quality management system
Implement the plan by assigning tasks and responsibilities to team members
Control processes by regularly monitoring and reviewing their effectiveness
Monitor, measure, analyze, and evaluate the performance of the system
Set up a system for monitoring and measuring key performance indicators
Analyze data collected to identify trends and areas for improvement
Regularly evaluate the overall performance of the quality management system
Implement actions to address nonconformities and improve performance
Develop a procedure for identifying and addressing nonconformities
Take corrective actions to fix nonconformities and prevent recurrence
Implement continuous improvement initiatives to enhance system performance
Control changes to the quality management system
Establish a formal process for documenting and approving changes
Communicate changes to all relevant stakeholders
Monitor the impact of changes on the quality management system
Performance Evaluation
Monitor, measure, analyze, and evaluate customer satisfaction
Conduct internal audits of the quality management system
Review the performance of the quality management system
Implement actions to continually improve the system
Improvement
Identify opportunities for improvement within the organization
Implement corrective actions to address nonconformities
Implement preventive actions to prevent nonconformities from occurring
Continually improve the effectiveness of the quality management system
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