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maintenance

General Maintenance

Review and update IT policies and procedures.

Conduct a system inventory and assessment.

Schedule regular backups of all critical data.

Verify the integrity of backup data.

Review and update documentation for IT systems.

Hardware Maintenance

Inspect physical hardware for wear and tear.

Clean hardware components to prevent dust buildup.

Check and replace batteries in UPS or power supplies.

Test all hardware components for functionality.

Update firmware on devices as needed.

Software Maintenance

Apply patches and updates to operating systems and applications.

Review software licenses for compliance.

Remove unused or obsolete software applications.

Conduct security audits of software systems.

Review and optimize system configurations.

Network Maintenance

Monitor network performance and traffic.

Update network device firmware and software.

Conduct vulnerability assessments of network security.

Review and update firewall and security settings.

Document network topology and changes.

User Management

Review user access rights and permissions.

Conduct security training and awareness programs for users.

Deactivate accounts for former employees or contractors.

Implement multi-factor authentication where applicable.

Regularly update password policies.

Disaster Recovery and Business Continuity

Review and update the disaster recovery plan.

Conduct regular disaster recovery drills and simulations.

Ensure redundancy for critical systems and data.

Update contact lists for key personnel involved in recovery.

Assess and update recovery time objectives (RTO) and recovery point objectives (RPO).

Performance Monitoring

Monitor system performance metrics regularly.

Identify and resolve performance bottlenecks.

Review and analyze log files for anomalies.

Set up alerts for critical system failures.

Schedule capacity planning reviews.

Compliance and Security

Conduct regular security audits and assessments.

Review compliance with relevant regulations and standards.

Update incident response plans as necessary.

Train staff on data protection regulations and compliance.

Ensure encryption practices are up to date for data at rest and in transit.

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