AI Checklist Generator

From the makers of Manifestly Checklists

Email address

Home > Hotel & Hospitality > manager list

manager list

1. Pre-Opening Tasks

Conduct property inspections and ensure all areas meet standards.

Verify that all licenses and permits are in place.

Finalize vendor contracts for supplies and services.

Train staff on policies, procedures, and customer service expectations.

Develop and implement marketing strategies for the launch.

2. Daily Operations

Review daily occupancy reports and adjust staffing levels accordingly.

Analyze occupancy trends and forecasts.
Identify peak and off-peak periods.
Adjust staff schedules based on occupancy levels.
Communicate staffing changes to relevant departments.
Document adjustments for future reference.

Hold daily briefings with staff to discuss occupancy, events, and special requests.

Gather all staff in a designated area.
Discuss occupancy rates and expected changes.
Review scheduled events and special requests.
Encourage questions and input from staff.
Document key points for follow-up.

Ensure all guest areas are clean and well-maintained.

Inspect public areas for cleanliness.
Verify that cleaning staff follows checklists.
Address any maintenance issues immediately.
Ensure signage and amenities are in place.
Gather feedback from guests on cleanliness.

Check inventory levels for supplies and order as needed.

Review inventory sheets for accuracy.
Identify low stock items and prioritize orders.
Contact suppliers to place orders.
Schedule deliveries to avoid disruptions.
Update inventory records post-delivery.

Monitor guest feedback and address any concerns promptly.

Review guest feedback channels daily.
Identify recurring issues and trends.
Respond to guest concerns within 24 hours.
Document resolutions and follow up with guests.
Share feedback with relevant departments.

Here are some additional steps that could be included in the Daily Operations section of a new manager checklist

Conduct regular walk-throughs of the property to ensure high standards of cleanliness and organization

Schedule walk-throughs at different times.
Use a checklist to evaluate cleanliness.
Document areas needing improvement.
Communicate findings to cleaning staff.
Follow up to ensure issues are resolved.

Review and respond to online reviews and feedback on various platforms to maintain a positive online presence

Check online review platforms regularly.
Categorize reviews as positive or negative.
Draft appropriate responses for each review.
Thank guests for positive feedback.
Address negative reviews professionally.

Coordinate with the kitchen or food service team to confirm meal service times and menu options for the day

Meet with kitchen staff to review menus.
Confirm meal service timing for events.
Communicate any dietary restrictions from guests.
Ensure staff are informed about menu changes.
Document any special requests or changes.

Ensure that all safety and emergency equipment is in place and functioning properly

Inspect safety equipment regularly.
Check for proper signage and accessibility.
Schedule maintenance for malfunctioning equipment.
Train staff on emergency procedures.
Document inspections and maintenance records.

Communicate with the maintenance team to address any ongoing issues or scheduled repairs

Review maintenance requests and priorities.
Schedule regular check-ins with maintenance team.
Document ongoing issues and resolutions.
Ensure timely updates are provided to staff.
Follow up on completed repairs.

Verify that all necessary supplies for guest services, such as toiletries and linens, are fully stocked and replenished

Conduct a supply inventory check.
Identify items that need replenishment.
Order supplies from preferred vendors.
Verify arrival of supplies.
Organize supplies for easy access.

Train and update staff on any new policies, procedures, or special promotions

Schedule training sessions for staff.
Distribute training materials in advance.
Encourage questions during training.
Document attendance and feedback.
Follow up with additional resources as needed.

Implement and oversee any scheduled activities or events for guests

Review the event schedule for the day.
Coordinate with relevant departments for support.
Ensure all materials and supplies are ready.
Monitor guest participation and engagement.
Gather feedback post-event for future improvements.

Encourage staff to share feedback on operations and guest interactions to improve service quality

Create an open forum for staff feedback.
Solicit comments on guest interactions.
Document suggestions for operational improvements.
Recognize staff contributions to service quality.
Implement feasible suggestions and follow up.

Review the daily financial reports, including revenue and expenses, to track performance against budget goals

Analyze revenue reports for accuracy.
Compare expenses to budget forecasts.
Identify areas of concern or improvement.
Communicate findings to management team.
Document financial trends for future review.

3. Financial Management

Analyze daily revenue reports and track financial performance.

Manage budgets and forecast future financial needs.

Conduct regular audits of cash handling procedures.

Review and approve invoices for payment.

Prepare financial reports for senior management.

4. Staff Management

Schedule staff shifts and manage labor costs.

Conduct regular performance evaluations and provide feedback.

Address any staffing issues or conflicts that arise.

Organize team-building activities to foster a positive work environment.

Ensure compliance with labor laws and safety regulations.

5. Guest Services

Monitor guest satisfaction through surveys and feedback.

Implement strategies to enhance the guest experience.

Handle guest complaints and resolve issues in a timely manner.

Ensure that all staff are trained in customer service excellence.

Develop loyalty programs to encourage repeat business.

6. Marketing and Sales

Analyze market trends and adjust marketing strategies accordingly.

Collaborate with the sales team to develop promotions and packages.

Utilize social media and online platforms for marketing efforts.

Attend industry events to network and promote the hotel.

Track the success of marketing campaigns and adjust as needed.

7. Maintenance and Facilities

Schedule regular maintenance for all hotel facilities.

Ensure compliance with health and safety regulations.

Conduct inspections of equipment and systems.

Address any repairs or maintenance issues promptly.

Plan for renovations or upgrades as necessary.

Here are some additional steps that could be included in the Maintenance and Facilities section of the new manager checklist

Maintain an inventory of maintenance supplies and equipment

Develop a preventative maintenance schedule for all major systems (HVAC, plumbing, electrical)

Train staff on basic maintenance and troubleshooting procedures

Establish a system for logging maintenance requests and tracking progress

Coordinate with vendors and contractors for specialized repairs and services

Conduct regular audits of facility conditions and maintenance practices

Ensure that all service contracts are up to date and reviewed annually

Implement energy-saving initiatives and sustainability practices

Review and update emergency preparedness plans related to facilities

Document all maintenance activities for compliance and operational review

8. Post-Event Evaluation

Gather feedback from guests after events and conferences.

Analyze successes and areas for improvement in event execution.

Meet with staff to discuss event outcomes and lessons learned.

Update event planning procedures based on feedback.

Prepare reports on event performance for management review.

Download CSV Download JSON Download Markdown

Use in Manifestly

Related Checklists

Guest Check-in Checklist

The Guest Check-in Checklist is essential for providing a smooth and efficient check-in process, ensuring all guests are provided with a satisfactory and enjoyable experience.

view →

Event Planning Checklist

A detailed event planning checklist is essential for ensuring that all necessary tasks are completed and deadlines are met for a successful event.

view →

Staff Scheduling Checklist

A Staff Scheduling Checklist is essential to ensure that staff are properly trained and scheduled to provide the best possible service to guests.

view →

Emergency Preparedness Checklist

An Emergency Preparedness Checklist is essential for hotel and hospitality businesses to ensure that they are adequately prepared for any emergency situation.

view →

Room Cleaning Checklist

A Room Cleaning Checklist is important for ensuring a hotel room is properly cleaned and maintained to keep guests safe and satisfied.

view →

Food and Beverage Checklist

A Food and Beverage Checklist is essential for ensuring that all necessary items and supplies are accounted for and readily available to provide excellent customer service.

view →

Room Inspection Checklist

A Room Inspection Checklist is essential for ensuring that each guest room meets or exceeds the necessary standards of cleanliness and safety for a quality hospitality experience.

view →

Safety & Security Checklist

A Safety & Security Checklist is an important tool for ensuring the safety and security of guests, employees, and property.

view →

Guest Check-out Checklist

A Guest Check-out Checklist is essential for ensuring a smooth and satisfactory end to a guest's stay, as it helps to ensure that all necessary items are addressed and that the guest is able to leave the property satisfied.

view →

Maintenance Checklist

A maintenance checklist is essential for ensuring that all areas of a hotel or hospitality property are regularly inspected, maintained and serviced to provide guests with the best possible experience.

view →

Staff Training Checklist

A Staff Training Checklist is essential for ensuring that hotel and hospitality staff are well-trained and knowledgeable in all aspects of their roles.

view →

Sanitation Checklist

A Sanitation Checklist is essential for ensuring a clean, safe, and healthy environment for guests and staff.

view →

Front Desk Checklist

The Front Desk Checklist ensures that all guests receive consistent and timely service and that all necessary tasks are completed.

view →

Hey there! Here's a little about us or visit our recurring workflow SaaS: Manifestly Checklists

Light Dark