Monthly maintenance tasks that must be performed for PCI DSS 4.0

1. Security Monitoring and Logging

  • Access logs for all relevant systems.
  • Check for completeness and accuracy.
  • Identify any discrepancies or anomalies.
  • Document findings and escalate issues as necessary.
  • Confirm logging is enabled on critical systems.
  • Verify retention settings meet one-year requirement.
  • Test log generation functionality.
  • Adjust configurations if needed.
  • Review alert configuration settings.
  • Conduct test scenarios to validate alerts.
  • Ensure alerts are being routed to appropriate personnel.
  • Document any failures or issues.
  • Schedule periodic alert reviews.
  • Assess the relevance and severity of alerts.
  • Investigate any flagged incidents.
  • Update incident response plans as required.
  • Audit current logging configurations.
  • Confirm coverage of key events.
  • Make adjustments to capture additional events as needed.
  • Document configuration settings.
  • Select a centralized logging platform.
  • Integrate existing systems with the platform.
  • Configure settings for optimal data aggregation.
  • Test functionality and performance.
  • Establish an audit schedule.
  • Review logging configurations against PCI DSS standards.
  • Document audit findings and recommendations.
  • Implement changes based on audit results.
  • Define secure storage methods.
  • Implement encryption for log files.
  • Restrict access to authorized personnel only.
  • Regularly review access logs.
  • Assign qualified staff for log reviews.
  • Set a review frequency.
  • Provide guidelines for identifying suspicious activity.
  • Document outcomes and actions taken.
  • Perform checksum or hash verification.
  • Compare current logs against backups.
  • Investigate any discrepancies found.
  • Document testing processes and findings.
  • Draft a comprehensive retention policy.
  • Specify retention periods for each log type.
  • Review policy with stakeholders.
  • Update policy as needed based on changes.
  • Develop training materials focused on logging.
  • Schedule regular training sessions.
  • Assess staff understanding through quizzes.
  • Document training attendance and feedback.
  • Establish a review schedule for policies.
  • Monitor changes in regulations and best practices.
  • Involve stakeholders in the review process.
  • Document revisions and communicate updates.

2. Vulnerability Management

  • Select appropriate scanning tools.
  • Configure scans for all network segments.
  • Schedule scans during off-peak hours.
  • Ensure compliance with PCI DSS scanning requirements.
  • Review scan configurations for accuracy.
  • Analyze scan results thoroughly.
  • Categorize vulnerabilities by severity (e.g., critical, high, medium, low).
  • Assign remediation responsibilities to relevant teams.
  • Set deadlines based on risk assessment.
  • Document prioritization rationale.
  • Track remediation actions against established timelines.
  • Follow up with teams to ensure progress.
  • Verify the effectiveness of remediation solutions.
  • Document any delays and reasons.
  • Reassess risks for unresolved vulnerabilities.
  • Determine optimal scan frequency based on risk assessment.
  • Incorporate scans into the maintenance calendar.
  • Communicate the schedule to relevant stakeholders.
  • Adjust frequency based on vulnerability trends.
  • Ensure tools are updated regularly.
  • Create a comprehensive asset inventory.
  • Include details such as asset type, owner, and location.
  • Maintain version control for the inventory document.
  • Regularly review and update asset status.
  • Ensure inventory is accessible to relevant personnel.
  • Evaluate and select suitable automation tools.
  • Integrate tools with existing security systems.
  • Set up automated reporting functionalities.
  • Train staff on tool usage and maintenance.
  • Regularly review and update tool configurations.
  • Define criteria for risk acceptance.
  • Develop a standardized documentation process.
  • Establish an approval workflow for exceptions.
  • Communicate policy to all relevant stakeholders.
  • Review accepted risks periodically.
  • Schedule regular training sessions.
  • Develop training materials focused on key topics.
  • Incorporate hands-on exercises and simulations.
  • Evaluate training effectiveness via assessments.
  • Encourage continuous learning and updates.
  • Schedule regular policy review meetings.
  • Incorporate feedback from security incidents.
  • Monitor updates in compliance standards.
  • Ensure alignment with organizational goals.
  • Disseminate updated policies to all stakeholders.
  • Establish vendor security requirements.
  • Conduct regular assessments of vendor compliance.
  • Share vulnerability findings with vendors.
  • Collaborate on remediation plans.
  • Maintain documentation of vendor security practices.
  • Create a remediation tracking dashboard.
  • Schedule regular status update meetings.
  • Document progress and challenges encountered.
  • Report metrics such as time to remediate.
  • Ensure transparency with stakeholders.
  • Perform targeted scans on remediated assets.
  • Document verification results and findings.
  • Reassess risk levels after remediation.
  • Engage teams to review remediation effectiveness.
  • Update vulnerability status in tracking systems.
  • Identify reliable threat intelligence sources.
  • Integrate threat intelligence into assessment processes.
  • Adjust prioritization based on emerging threats.
  • Share intelligence findings with relevant teams.
  • Review threat landscape regularly.
  • Collect historical vulnerability reports.
  • Analyze data for patterns and trends.
  • Identify recurring vulnerabilities and root causes.
  • Adjust policies based on historical insights.
  • Share findings with relevant stakeholders.
  • Establish cross-functional collaboration.
  • Create shared documentation and workflows.
  • Ensure communication channels are open.
  • Align vulnerability management with incident response plans.
  • Review integrations regularly for effectiveness.

3. Access Control

  • Compile a list of all users with access to cardholder data.
  • Evaluate current access rights against job functions.
  • Identify any discrepancies or unnecessary permissions.
  • Document findings and prepare for adjustments.
  • Identify users who have terminated employment or changed roles.
  • Disable or remove access immediately upon termination.
  • Confirm removal with system logs.
  • Document the removal process for audit purposes.
  • Check configurations for multi-factor authentication (MFA) implementation.
  • Test MFA functionality for remote access users.
  • Ensure users are enrolled in MFA solutions.
  • Document any issues and resolutions.
  • Compile a list of all user accounts.
  • Identify unauthorized or inactive accounts.
  • Disable or remove any found accounts.
  • Document findings and actions taken.
  • Schedule next audit date.
  • Define roles and corresponding access rights.
  • Establish a request and approval workflow.
  • Document changes made to access rights.
  • Review access rights regularly.
  • Ensure access is revoked when no longer needed.
  • Create documentation for all access controls.
  • Schedule regular reviews for accuracy.
  • Update documentation with any changes.
  • Ensure documentation is easily accessible.
  • Train staff on updated access control protocols.
  • Identify any changes in business processes.
  • Assess impact on current access control policies.
  • Update policies to align with new processes.
  • Communicate changes to relevant stakeholders.
  • Review policies annually or as needed.
  • Develop a training program on access control.
  • Schedule regular training sessions.
  • Include real-world examples and scenarios.
  • Assess employee understanding through quizzes.
  • Provide refresher courses annually.
  • Implement logging mechanisms for access.
  • Set thresholds for alerting on suspicious access.
  • Regularly review access logs.
  • Investigate any anomalies immediately.
  • Document incidents and responses.
  • Define user roles within the organization.
  • Map roles to specific access permissions.
  • Implement RBAC in access control systems.
  • Review roles and permissions regularly.
  • Adjust roles as job functions change.
  • Identify log retention requirements.
  • Ensure logging systems comply with retention policies.
  • Regularly audit logs for completeness.
  • Document retention practices.
  • Plan for secure log disposal after retention period.
  • Identify individuals with access to cardholder data.
  • Assess necessity of access for each individual.
  • Restrict access as required.
  • Document justifications for access.
  • Review access regularly for necessity.
  • Schedule regular access control reviews.
  • Gather feedback from stakeholders.
  • Analyze effectiveness of current measures.
  • Implement improvements based on findings.
  • Document review outcomes and actions taken.

4. Security Policy Review

  • Identify outdated policies and practices.
  • Research current technologies and security trends.
  • Update policies to include new technologies.
  • Ensure practices align with organizational goals.
  • Distribute updated policies to relevant teams.
  • Schedule training sessions for all staff.
  • Prepare training materials focused on security practices.
  • Include real-world examples and scenarios.
  • Encourage participation through interactive elements.
  • Follow up with assessments to gauge understanding.
  • Record all updates made to security policies.
  • Draft a summary of changes for clarity.
  • Distribute summaries to all relevant staff.
  • Store documentation in a centralized location.
  • Set reminders for future updates and reviews.
  • Schedule regular audits of security policies.
  • Develop evaluation criteria based on best practices.
  • Gather feedback from auditors and staff.
  • Analyze audit findings for areas of improvement.
  • Implement changes based on audit results.
  • Identify key stakeholders across departments.
  • Schedule meetings to discuss policy reviews.
  • Encourage open dialogue and feedback.
  • Document stakeholder insights and suggestions.
  • Incorporate relevant feedback into policy updates.
  • Research applicable regulations and standards.
  • Compare current policies against regulatory requirements.
  • Identify gaps and necessary changes.
  • Consult with compliance experts if needed.
  • Update policies to ensure full compliance.
  • Read policies from an employee's perspective.
  • Simplify complex language and jargon.
  • Ensure all sections are complete and clear.
  • Solicit feedback from employees on clarity.
  • Revise policies based on feedback received.
  • Set a timeline for policy reviews (e.g., quarterly).
  • Assign responsibility for scheduling reviews.
  • Communicate the schedule to all staff.
  • Monitor compliance with the review timeline.
  • Adjust schedule based on organizational changes.
  • Create an anonymous feedback channel (e.g., survey).
  • Encourage employees to share their experiences.
  • Review feedback regularly for trends.
  • Address common issues promptly.
  • Communicate changes made based on feedback.
  • Store policies in a centralized digital location.
  • Ensure policies are mobile-friendly.
  • Provide training on accessing policies.
  • Regularly check access permissions.
  • Gather feedback on accessibility from remote staff.
  • Implement a version control tool for policies.
  • Document changes with version numbers and dates.
  • Keep a history of all revisions.
  • Ensure all employees have access to the latest version.
  • Review version control practices regularly.
  • Review current incident response procedures.
  • Conduct drills to test procedures' effectiveness.
  • Identify weaknesses during drills or real incidents.
  • Revise procedures based on findings.
  • Communicate updates to all relevant staff.
  • Analyze past incidents for root causes.
  • Document lessons learned from each incident.
  • Update policies to address identified gaps.
  • Share findings with all staff during training.
  • Continuously monitor for new risks and lessons.

5. System Configuration and Hardening

  • Identify hardening standards relevant to your environment.
  • Compare current configurations against these standards.
  • Document any discrepancies and prioritize remediation.
  • Implement necessary changes to achieve compliance.
  • Schedule periodic reviews to maintain adherence.
  • Check vendor websites for the latest patches.
  • Create a patch management schedule.
  • Apply patches systematically across all systems.
  • Test patches in a controlled environment before full deployment.
  • Document patching activities and confirm successful application.
  • Retrieve current configurations from firewalls and routers.
  • Cross-reference with established security policies.
  • Identify any misconfigurations or unauthorized changes.
  • Document findings and remediate as necessary.
  • Regularly review configurations for ongoing compliance.
  • List all services and applications running on systems.
  • Identify default settings that are unnecessary.
  • Disable or remove non-essential services and applications.
  • Document changes made to the system.
  • Conduct periodic reviews to ensure continued compliance.
  • Review secure configuration guidelines for databases and web servers.
  • Adjust settings as per best practices.
  • Perform testing to verify configuration effectiveness.
  • Document secure settings and any deviations.
  • Schedule regular reviews to maintain security.
  • Review current user account settings and permissions.
  • Enforce strong password policies (length, complexity).
  • Implement two-factor authentication where possible.
  • Regularly audit user accounts for compliance.
  • Document account configurations and changes.
  • Schedule regular audits (monthly, quarterly).
  • Utilize a checklist based on hardening standards.
  • Identify deviations and prioritize them for remediation.
  • Document audit findings and actions taken.
  • Review audit processes for continuous improvement.
  • Create a centralized configuration management database.
  • Log all configuration changes with timestamps.
  • Ensure inventory is updated with each change.
  • Conduct periodic reviews of the inventory.
  • Establish a process for tracking historical changes.
  • Identify suitable configuration monitoring tools.
  • Configure tools to align with hardening standards.
  • Schedule regular scans and alerts for non-compliance.
  • Review monitoring reports for actionable insights.
  • Remediate any identified issues promptly.
  • Identify all sensitive data storage and transmission methods.
  • Ensure encryption protocols meet industry standards.
  • Update encryption keys regularly and document changes.
  • Test encryption effectiveness periodically.
  • Review settings for compliance with data protection regulations.
  • Review current logging configurations for completeness.
  • Ensure logs capture necessary security events.
  • Set up alerts for suspicious activity.
  • Regularly review logs for anomalies.
  • Document logging policies and any changes made.
  • Compile a list of all user and service accounts.
  • Review permissions against role requirements.
  • Identify and remove excessive privileges.
  • Document changes and maintain an access control list.
  • Schedule periodic reviews of account permissions.
  • Identify relevant benchmarks for your environment.
  • Schedule regular testing intervals (quarterly, annually).
  • Document test results and compliance status.
  • Remediate any deviations from benchmarks.
  • Review and update testing processes as needed.

6. Incident Response Planning

  • Assess current technology and personnel changes.
  • Revise the incident response plan documentation.
  • Disseminate updates to all relevant stakeholders.
  • Ensure version control for the updated plan.
  • Schedule a tabletop exercise with key personnel.
  • Develop realistic incident scenarios for testing.
  • Facilitate discussions to evaluate response effectiveness.
  • Collect feedback and identify improvement areas.
  • Record insights and observations from exercises.
  • Incorporate lessons into the incident response plan.
  • Share updates with the incident response team.
  • Establish a review schedule for future updates.
  • Identify all personnel involved in incident response.
  • Provide training sessions on roles and responsibilities.
  • Use simulations to enhance understanding.
  • Maintain records of training completion.
  • Define communication channels and methods.
  • Create a contact list for internal and external stakeholders.
  • Establish guidelines for information sharing.
  • Review protocols regularly for effectiveness.
  • Compile a list of all team members and vendors.
  • Verify and update contact information regularly.
  • Distribute updated contact lists to relevant personnel.
  • Ensure accessibility of contact information during incidents.
  • Conduct a risk assessment to identify threats.
  • Classify incidents by severity and impact.
  • Develop response strategies for each scenario.
  • Review classifications regularly for relevance.
  • Select various incident types for testing.
  • Simulate incidents to evaluate response effectiveness.
  • Document results and identify gaps in the plan.
  • Adjust the plan based on test outcomes.
  • Identify applicable regulatory reporting requirements.
  • Establish a reporting timeline and process.
  • Designate personnel responsible for regulatory communications.
  • Review the reporting process periodically for compliance.
  • Inventory all incident response tools and technologies.
  • Evaluate tools for effectiveness and updates.
  • Integrate tools into the incident response plan.
  • Train personnel on new tools and technologies.
  • Define the steps for conducting post-incident reviews.
  • Ensure comprehensive data collection during reviews.
  • Incorporate findings into training and plan updates.
  • Schedule regular reviews for ongoing improvement.
  • Create an audit schedule for the incident response plan.
  • Review plan elements against PCI DSS criteria.
  • Document findings and corrective actions.
  • Report audit results to management.
  • Establish a liaison with legal and compliance teams.
  • Review incident response activities for legal alignment.
  • Document any legal requirements in the response plan.
  • Update the plan as laws and regulations change.

7. Third-Party Service Provider Management

  • Identify all third-party providers handling cardholder data.
  • Conduct security assessments focusing on their policies and practices.
  • Evaluate the effectiveness of their security controls.
  • Collect documentation of their security certifications and audits.
  • Review PCI DSS compliance status of each provider.
  • Verify compliance through documentation such as AOC or SAQ.
  • Assess any non-compliance issues and ensure they are addressed.
  • Maintain a record of compliance status for future reference.
  • Log all assessment findings in a secure repository.
  • Prioritize findings based on risk levels.
  • Assign responsibilities for remediation tasks.
  • Set deadlines for remediation and follow up on progress.
  • Define monitoring criteria based on risk assessments.
  • Schedule regular reviews of third-party compliance status.
  • Utilize automated tools for continuous monitoring.
  • Update monitoring processes based on changes in regulations.
  • Identify contract clauses related to PCI DSS compliance.
  • Incorporate specific security measures and obligations.
  • Ensure legal review of updated contracts.
  • Communicate changes to all relevant parties.
  • Schedule assessments at least annually or as needed.
  • Use standardized audit checklists based on PCI DSS.
  • Document audit results and share with providers.
  • Follow up on any identified issues.
  • Create a comprehensive list of all third-party providers.
  • Categorize providers based on their access level and risk.
  • Update the inventory regularly.
  • Review risk categories annually or after significant changes.
  • Develop a risk assessment framework tailored for third parties.
  • Identify potential vulnerabilities specific to each provider.
  • Evaluate the impact of these vulnerabilities on cardholder data.
  • Document and review risk assessment results regularly.
  • Request AOC or SAQ from each provider annually.
  • Verify the authenticity and completeness of the documents.
  • Maintain a record of received compliance proof.
  • Follow up on any missing documentation.
  • Define incident reporting protocols for third-party incidents.
  • Specify communication channels and responsible parties.
  • Outline escalation procedures based on incident severity.
  • Train all staff on the communication plan.
  • Conduct post-incident reviews to identify root causes.
  • Document findings and lessons learned in a report.
  • Update security practices based on insights gained.
  • Share lessons with relevant stakeholders for awareness.
  • Develop training materials focused on third-party risks.
  • Schedule regular training sessions for staff.
  • Incorporate real-life case studies for better understanding.
  • Assess staff understanding through quizzes or feedback.
  • Request copies of providers' incident response plans.
  • Compare their plans with your organization's strategy.
  • Identify any gaps and discuss with providers.
  • Ensure regular testing of incident response plans.

8. Documentation and Reporting

  • Record all maintenance tasks executed during the month.
  • Include dates, personnel involved, and specific actions taken.
  • Ensure clarity and completeness for future reference.
  • Store documentation in a secure and accessible location.
  • Compile data from various compliance checks and audits.
  • Generate a summary report highlighting compliance status.
  • Review findings with relevant teams for accuracy.
  • Distribute reports to stakeholders for transparency.
  • Log all identified discrepancies in a tracking system.
  • Assign responsibility for resolution to relevant personnel.
  • Set deadlines for addressing issues to ensure timely resolution.
  • Review and document actions taken to resolve discrepancies.
  • Choose a secure platform for document storage.
  • Organize documents by category and date for easy retrieval.
  • Implement version control to track changes over time.
  • Ensure access permissions align with confidentiality requirements.
  • Record training dates, topics, and attendees.
  • Maintain copies of training materials and certificates.
  • Track employee progress and completion rates.
  • Update training records regularly to reflect new sessions.
  • Create a calendar for reviewing and updating documents.
  • Assign responsibility for updates to specific team members.
  • Ensure changes are documented clearly with version history.
  • Communicate updates to all relevant personnel promptly.
  • Develop a standard incident report template.
  • Include sections for root cause analysis and corrective actions.
  • Review incidents with stakeholders for improvement opportunities.
  • Store reports securely for future reference and audits.
  • Record configuration changes in a change log.
  • Document the rationale for each change concerning PCI DSS.
  • Include dates, personnel involved, and impact assessments.
  • Regularly review logs for compliance and potential issues.
  • Establish a review process with designated approvers.
  • Set timelines for reviews to ensure prompt feedback.
  • Document approval statuses and any amendments required.
  • Maintain a record of all reviews for accountability.
  • Compile assessment reports and compliance certificates.
  • Document any identified issues and remediation steps taken.
  • Review third-party performance against PCI DSS requirements.
  • Store records securely for easy access during audits.
  • Collect audit logs from all relevant security tools.
  • Analyze logs for compliance status and anomalies.
  • Generate reports summarizing findings and trends.
  • Share findings with stakeholders for action if needed.
  • Create an exception log detailing each deviation.
  • Include risk assessments and justifications for exceptions.
  • Obtain necessary approvals from management.
  • Review exceptions periodically to assess ongoing relevance.
  • Develop a standard reporting format for compliance updates.
  • Schedule regular meetings to discuss compliance status.
  • Include challenges faced and actions taken for improvement.
  • Ensure transparency by sharing reports with all stakeholders.

9. Backup and Recovery

  • Check backup logs for completion status.
  • Confirm that scheduled times align with established policies.
  • Ensure all systems and data are included in the backup schedule.
  • Select a recent backup for testing.
  • Perform a full restoration to a test environment.
  • Verify data integrity and accessibility post-restoration.
  • Record details of any failures or anomalies.
  • Include timestamps and responsible personnel.
  • Implement corrective actions and follow-up procedures.
  • Verify encryption protocols in use.
  • Ensure encryption keys are securely managed.
  • Test the encryption process for effectiveness.
  • Evaluate storage locations for physical security.
  • Maintain an access log for personnel accessing backups.
  • Limit access to essential staff only.
  • Create a centralized log for all backup activities.
  • Include details of the data and systems backed up.
  • Review logs regularly for accuracy.
  • Schedule periodic reviews of the backup procedure.
  • Incorporate changes from system updates or new data types.
  • Communicate updates to all relevant staff.
  • Conduct audits at regular intervals.
  • Check for adherence to backup schedules.
  • Document findings and recommend improvements.
  • Identify compliant off-site storage solutions.
  • Verify the security measures in place at off-site locations.
  • Document off-site backup schedules and procedures.
  • Define version retention policies.
  • Ensure multiple backup versions are created.
  • Test recovery from various backup versions.
  • Develop training materials outlining processes.
  • Schedule regular training sessions for staff.
  • Evaluate staff understanding through assessments.
  • Implement regular integrity check procedures.
  • Use checksum or hash verification methods.
  • Document and address any data corruption issues.
  • Define roles for each team member in the plan.
  • Outline steps to take during a data loss incident.
  • Review and update the plan regularly.

10. Review of Security Tools and Technologies

  • Review current security policies and procedures.
  • Analyze incident reports related to security breaches.
  • Compare tool performance against industry benchmarks.
  • Gather metrics on detection and response times.
  • Compile findings and identify areas for improvement.
  • Research recent threat intelligence reports.
  • Evaluate current configurations against recommended settings.
  • Identify new technologies that address gaps.
  • Plan and schedule updates or implementations.
  • Test configurations in a controlled environment before deployment.
  • Create a change log for all modifications.
  • Include dates, reasons, and personnel involved.
  • Ensure documentation is accessible to relevant stakeholders.
  • Review and approve documentation for accuracy.
  • Archive older versions of documentation for reference.
  • Schedule monthly assessments for all security tools.
  • Use performance metrics to evaluate efficiency.
  • Document any anomalies or performance issues.
  • Report findings to relevant stakeholders.
  • Check vendor websites for updates and patches.
  • Assess the impact of updates on current systems.
  • Plan and schedule patch deployment.
  • Document the update process and outcomes.
  • Identify all interconnected systems.
  • Test data flow between tools and systems.
  • Assess compatibility and performance.
  • Document any integration issues and resolutions.
  • Develop simulated attack scenarios based on common threats.
  • Run simulations and monitor tool responses.
  • Evaluate detection rates and response times.
  • Adjust tools or processes based on test outcomes.
  • Conduct surveys or interviews with security staff.
  • Compile feedback on tool performance.
  • Identify common usability issues.
  • Prioritize areas for improvement.
  • Create a comprehensive inventory of all tools.
  • Verify licensing status for each tool.
  • Remove any outdated or unused tools from the inventory.
  • Document updates and changes to the inventory.
  • Collect logs from all security tools.
  • Use analysis tools to identify trends.
  • Highlight recurring issues or vulnerabilities.
  • Report findings to the security team for action.
  • Review configuration settings for each tool.
  • Consult industry standards and compliance guidelines.
  • Adjust configurations as necessary.
  • Document compliance status for each tool.
  • Set a date for the next review cycle.
  • Outline necessary follow-up actions.
  • Communicate timeline to relevant parties.
  • Ensure accountability for follow-up tasks.
  • Identify new features and updates from vendors.
  • Develop training materials or sessions.
  • Schedule training for staff on updates.
  • Gather feedback on training effectiveness.

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