AI Checklist Generator

From the makers of Manifestly Checklists

Email address

Home > Hotel & Hospitality > night audit, duty manager

night audit, duty manager

1. Pre-Audit Preparation

Review the shift log for any important notes or incidents from the day.

Ensure all front desk staff have completed their tasks and checked out guests.

Gather all necessary reports and documents needed for the audit.

2. Financial Reconciliation

Verify the cash drawer balances against system records.

Check all credit card transactions for accuracy.

Reconcile any discrepancies in cash, credit, or debit transactions.

3. Nightly Reports Generation

Generate the daily revenue report for the hotel.

Prepare the occupancy report, including room status and guest counts.

Compile any additional reports required by management (e.g., sales, F&B).

4. System Updates

Post all room charges, taxes, and additional fees to guest accounts.

Update the property management system (PMS) with occupancy changes.

Ensure all reservations and cancellations are accurately reflected in the system.

5. Nightly Security Checks

Perform a walk-through of the hotel premises to ensure security and safety.

Verify that all doors and exits are secured after hours.

Check the surveillance system for any unusual activity.

6. Guest Relations

Address any guest complaints or concerns logged during the day.

Prepare welcome notes or amenities for any arriving guests.

Review any special requests or VIP arrangements for the upcoming days.

7. Communication with Staff

Hold a brief meeting with the night staff to discuss the night’s operations.

Ensure all staff are aware of any important information or changes.

Assign tasks and responsibilities for the night shift.

8. End-of-Shift Reporting

Complete the night audit log detailing the night's operations.

Document any incidents or issues that occurred during the shift.

Prepare a report for the morning manager summarizing key points.

9. Final Checks

Ensure all systems are backed up and secured.

Turn off or lock down any non-essential electronic equipment.

Confirm that all paperwork is organized and ready for the morning audit.

10. Closing Procedures

Lock up the front desk and secure all cash and sensitive documents.

Prepare to hand over duties to the morning staff.

Complete any final tasks to ensure a smooth transition for the next shift.

Download CSV Download JSON Download Markdown

Use in Manifestly

Related Checklists

Guest Check-in Checklist

The Guest Check-in Checklist is essential for providing a smooth and efficient check-in process, ensuring all guests are provided with a satisfactory and enjoyable experience.

view →

Event Planning Checklist

A detailed event planning checklist is essential for ensuring that all necessary tasks are completed and deadlines are met for a successful event.

view →

Staff Scheduling Checklist

A Staff Scheduling Checklist is essential to ensure that staff are properly trained and scheduled to provide the best possible service to guests.

view →

Emergency Preparedness Checklist

An Emergency Preparedness Checklist is essential for hotel and hospitality businesses to ensure that they are adequately prepared for any emergency situation.

view →

Room Cleaning Checklist

A Room Cleaning Checklist is important for ensuring a hotel room is properly cleaned and maintained to keep guests safe and satisfied.

view →

Food and Beverage Checklist

A Food and Beverage Checklist is essential for ensuring that all necessary items and supplies are accounted for and readily available to provide excellent customer service.

view →

Room Inspection Checklist

A Room Inspection Checklist is essential for ensuring that each guest room meets or exceeds the necessary standards of cleanliness and safety for a quality hospitality experience.

view →

Safety & Security Checklist

A Safety & Security Checklist is an important tool for ensuring the safety and security of guests, employees, and property.

view →

Guest Check-out Checklist

A Guest Check-out Checklist is essential for ensuring a smooth and satisfactory end to a guest's stay, as it helps to ensure that all necessary items are addressed and that the guest is able to leave the property satisfied.

view →

Maintenance Checklist

A maintenance checklist is essential for ensuring that all areas of a hotel or hospitality property are regularly inspected, maintained and serviced to provide guests with the best possible experience.

view →

Staff Training Checklist

A Staff Training Checklist is essential for ensuring that hotel and hospitality staff are well-trained and knowledgeable in all aspects of their roles.

view →

Sanitation Checklist

A Sanitation Checklist is essential for ensuring a clean, safe, and healthy environment for guests and staff.

view →

Front Desk Checklist

The Front Desk Checklist ensures that all guests receive consistent and timely service and that all necessary tasks are completed.

view →

Hey there! Here's a little about us or visit our recurring workflow SaaS: Manifestly Checklists

Light Dark