Onboarding an advisor
Pre-Onboarding Checklist
- Check advisor's education background
- Verify advisor's professional certifications
- Validate advisor's licenses with regulatory bodies
- Examine advisor's current client list
- Identify any potential conflicts of interest
- Review any previous complaints or disciplinary actions
- Perform criminal background checks
- Check advisor's credit history
- Screen for any regulatory violations or sanctions
Onboarding Process Checklist
- Schedule training sessions on company policies and procedures
- Ensure advisor understands compliance requirements
- Review any specific guidelines for client interactions
- Install required software on advisor's devices
- Provide login credentials for necessary systems
- Ensure advisor has access to relevant databases and tools
- Match advisor with experienced mentor or coach
- Schedule regular check-ins to monitor progress
- Encourage open communication and feedback
- Organize meetings with key stakeholders
- Facilitate introductions to team members
- Provide overview of team roles and responsibilities
Compliance Checklist
- Provide advisor with access to online compliance training modules
- Track completion of each training module
- Follow up with advisor to ensure all training is completed on time
- Provide advisor with copies of all necessary compliance documents
- Schedule a meeting to review and discuss each document with the advisor
- Have advisor sign and return all documents to compliance department
- Develop an audit schedule to review advisor's activities
- Review advisor's client files and documentation for compliance
- Document findings and address any non-compliance issues with advisor
Client Transition Checklist
- Review client portfolio and goals
- Schedule meeting with new advisor
- Create client communication strategy
- Coordinate transfer of accounts and assets
- Send personalized letters or emails to clients
- Schedule follow-up calls or meetings
- Provide contact information for new advisor
- Address any questions or concerns
- Schedule regular check-ins with clients
- Gather feedback on new advisor relationship
- Address any issues or complaints immediately
- Implement changes to improve client experience
Performance Evaluation Checklist
- Define specific and measurable goals for the advisor
- Communicate expectations clearly
- Ensure goals align with company objectives
- Schedule regular check-ins with the advisor
- Provide constructive feedback on performance
- Recognize achievements and address areas for improvement
- Identify training and development opportunities
- Encourage participation in relevant workshops or courses
- Discuss potential career growth within the organization
Use in Manifestly