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Home > Restaurant > OPERATIONS

OPERATIONS

Opening Procedures

Check all equipment for proper functioning

Ensure inventory levels are sufficient for the day

Set up dining area and kitchen for service

Service Procedures

Greet guests promptly and politely

Take orders accurately and input into POS system

Ensure food is prepared and served in a timely manner

Closing Procedures

Clean and sanitize all work stations

Store leftover food properly

Secure all cash and close out POS system

Staff Training

Provide new hires with thorough training on all procedures

Conduct regular training sessions for existing staff on new menu items or procedures

Quality Control

Monitor food quality and presentation

Address any customer complaints promptly and professionally

Conduct regular audits to ensure compliance with health and safety standards

Inventory Management

Conduct regular inventory checks to prevent shortages

Create an efficient ordering system to maintain optimal inventory levels

Implement FIFO (first in, first out) system for perishable items

Communication

Maintain open lines of communication between staff members and management

Hold regular meetings to address any issues or concerns

Implement a feedback system for employees to provide input on operations

Marketing and Promotions

Create and implement marketing strategies to attract new customers

Offer promotions or specials to increase sales

Utilize social media and other advertising platforms to reach a wider audience.

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