planning, monitoring and evaluation

Planning

Monitoring

Evaluation

  • Gather data on departmental outputs and performance metrics.
  • Identify specific KPIs outlined in planning documents.
  • Analyze performance trends over the evaluation period.
  • Highlight areas of success and underperformance.
  • Document findings for presentation and discussion.
  • Review applicable regulatory standards and compliance requirements.
  • Collect documentation and evidence of compliance activities.
  • Assess current practices against regulatory benchmarks.
  • Identify gaps or areas of non-compliance.
  • Prepare recommendations for corrective actions.
  • Survey staff on communication practices and collaboration efforts.
  • Analyze feedback for common themes or issues.
  • Review meeting notes and collaborative projects.
  • Identify barriers to effective communication.
  • Suggest improvements based on evaluation findings.
  • Collect financial reports, budgets, and forecasts.
  • Compare actual spending and revenue against planned figures.
  • Identify variances and their causes.
  • Assess the impact of financial performance on departmental goals.
  • Summarize key financial insights.
  • Collect tenant feedback data through surveys and reviews.
  • Analyze satisfaction scores and trends over time.
  • Evaluate response rates and times to tenant inquiries.
  • Identify common tenant concerns and suggestions.
  • Prepare a summary of findings for departmental review.
  • Conduct interviews or focus groups with department staff.
  • Review documentation of successful initiatives.
  • Benchmark against industry standards or competitors.
  • Compile a list of effective practices and improvement areas.
  • Develop a plan for sharing best practices across departments.
  • Synthesize evaluation results into key themes.
  • Prioritize recommendations based on impact and feasibility.
  • Draft specific, measurable, achievable, relevant, and time-bound (SMART) recommendations.
  • Engage stakeholders for feedback on proposed actions.
  • Finalize and document recommendations for implementation.
  • Outline the purpose and scope of the evaluation.
  • Summarize key findings from each evaluation step.
  • Highlight notable successes and identified challenges.
  • Include strategic recommendations and next steps.
  • Distribute the report to relevant stakeholders for review.

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