Public library circulation desk daily routine
Opening Procedures
- Use the key to unlock the main entrance.
- Check for any obstructions in the doorway.
- Disable the alarm using the security code.
- Ensure the area is safe and secure before proceeding.
- Power on the circulation desk computer.
- Check for software updates and install if needed.
- Turn on printers and ensure they have paper.
- Power up scanners and test functionality.
- Inspect the supply levels at the desk.
- Restock paper in printers and receipt printers.
- Replace any empty pen or pencil holders.
- Organize supplies for easy access throughout the day.
- Access the library's digital calendar.
- Note any events that may affect circulation.
- Prepare any materials needed for scheduled meetings.
- Communicate with staff about the day's events.
- Open the cash register drawer.
- Count and verify the starting cash balance.
- Arrange bills and coins for easy access.
- Ensure receipt paper is loaded and functioning.
Morning Tasks
Throughout the Day
- Greet patrons warmly upon arrival.
- Scan library card or identification.
- Check out items using circulation software.
- Demonstrate return process for borrowed items.
- Ensure returned items are properly logged into the system.
- Listen attentively to patron questions.
- Provide accurate information about library hours and programs.
- Guide patrons on accessing online resources.
- Direct patrons to relevant staff for specialized inquiries.
- Maintain a friendly and helpful demeanor.
- Regularly check for clutter at the desk.
- Organize returned items in designated areas.
- Wipe down surfaces with cleaning supplies.
- Ensure signage is clear and visible.
- Restock desk supplies like pens and paper.
- Identify high-demand items through circulation data.
- Conduct hands-on inventory of these items.
- Update inventory records in the system.
- Notify supervisor of low stock items.
- Restock shelves promptly to ensure availability.
Closing Procedures
End of Day Review
- Gather notes from staff about issues encountered.
- Categorize problems by type (e.g., technical, patron-related).
- Document details such as date, time, and description.
- Assign follow-up responsibilities to appropriate staff.
- Store documentation in a shared drive for future reference.
- Collect data on total checkouts and returns.
- Note any high-demand materials or services.
- Summarize notable interactions or feedback from patrons.
- Compile statistics into a clear format (e.g., table or bullet points).
- Share the report with relevant staff for review.
- Review the library calendar for upcoming events.
- Identify any necessary resources or staff needed.
- Discuss potential changes in services with team members.
- Create a timeline for event preparation and announcements.
- Document plans and assign tasks to ensure accountability.
Use in Manifestly